Assigning an Avalara Tax Exempt Category to a Customer


With Avalara, you are given the option to exempt customers that are certified to be exempt


Setting Customer Tax Exempt Category


There is a new field in Enable Ordering section when you create/edit an account. Tax Calculation with Avalara Integration is available for customers in US or Canada.



  1. Click Office > Accounts and click an account record to view customer detail
  2. Click Edit to enter the customer detail:
    • Uncheck Is Taxable field
    • In the Avalara Entity/Use Code field, select the appropriate customer type letter code. Resale option is only displayed if the customer is a reseller. This means you should check Enable Reselling field. The available values are the following:
      • A - Federal government (United States)
      • B - State government (United States)
      • C - Tribe / Status Indian / Indian Band (both)
      • D - Foreign diplomat (both)
      • E - Charitable or benevolent org (both)
      • F - Religious or educational org (both)
      • G - Resale (both)
      • H - Commercial agricultural production (both)
      • I - Industrial production / manufacturer (both)
      • J - Direct pay permit (United States)
      • K - Direct mail (United States)
      • L - Other (both)
      • M - Not Used
      • N - Local government (United States)
      • O - Not Used
      • P - Commercial aquaculture (Canada)
      • Q - Commercial Fishery (Canada)
      • R - Non-resident (Canada)

          4. Press Save

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