The interworks.cloud Platform NCE Compliance & Roadmap
We are totally focused on providing you with the automation needed to start selling NCE products as quickly and as easily as possible. We are bringing into the interworks.cloud platform new features and functional changes under a phased approach, to ensure the smooth transition and complete alignment with Microsoft’s finalized requirements and technical automations published.
So, we move carefully and start releasing NCE functionalities, starting from mid-November. Our platform releases are phased during 2022 and will continue to 2023, along with the milestones and new capabilities released by Microsoft for CSPs in the New Commerce Experience. Core functionalities that are considered as business must have’s are highly prioritized.
Our roadmap
Our integration with Microsoft NCE functionalities is fully operational with most of the features having been implemented by our Product and Engineering Teams. The remaining features are incorporated in our generic platform roadmap with the highest priority.
Please visit our platform roadmap to review what’s already launched and upcoming features! Please note that our roadmap is available to customers only and you can access it through your BSS upper right menu.
The interworks.cloud platform NCE feature compliance
The integration of the interworks.cloud platform with Microsoft for the enablement of the Microsoft NCE allows you to:
Microsoft CSP Program | interworks.cloud NCE Compliance | ||||
New feature/change | Legacy CSP | New Commerce Experience | AVAILABLE | UNDER DEVELOPMENT | PLANNED |
Product availability | Microsoft 365, Dynamics 365 aimed at small and medium organizations | Microsoft 365, Dynamics 365, Power Platform, and Windows 365 aimed at small and medium organizations | Enrich your products portfolio by adding NCE offerings:
| NCE Special Offers | Government Offers |
Subscription term |
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| NCE seat-based products are available for purchase with:
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Billing Options | Upfront |
| NCE seat-based products can be billed:
NCE software subscription products can be billed:
For all subscriptions with flexible billing plans:
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Pricing | Pricing files included all 15 CSP currencies | The price list includes per market pricing for the products, SKUs and terms to purchase. This pricing is in the currency of the market where the partner is selling. To get the price lists, partners will need to select the market of the customer | For seat-based NCE offerings:
For software subscription NCE offerings:
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Price list integration via API | Not available | Partner APIs provide online monthly pricing lists instead of partner processing lists manually | For seat-based offerings
For software subscription NCE offerings:
For the Perpetual Licenses
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Coterm a new or renewing subscription with an existing subscription | Not Available |
| Your Resellers or Customers are able to align a new commercial seat-based subscription end-date with an existing one’s end date.
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Suspend/resume subscriptions |
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| You are able to suspend and then resume an NCE subscription at any time through your BSS; Billing continues during suspension. |
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Promotions | Only the monthly billing plan is eligible for promotions | New commerce promotions will be implemented as a percentage off a given subscription (monthly, annual, or multi-year). These promotions will have varying discount amounts and durations. New commerce promotions will automatically be applied if the partner’s customer is eligible. |
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Cancellation policy enforcement | Partner could suspend the annual subscriptions at any time without penalty or early termination fee. However, partner did not have the option to cancel the subscription immediately. | Cancellation for seat-based subscription in new commerce is limited to the first 7 days of any term, with full refund for the 1st day and prorated refund for day 2, 3, 4, 5,6 and 7. Same 7 days policy applies to cancellation of additional seats (support request required). |
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Trials |
| New commerce trial offer 25 licenses and lasts for 30 days. Trials can be converted to a paid subscription at any time during the trial and trials cannot be canceled. By default, auto-renew is turned on and trials will auto-renew to paid offers after 30 days. When converting from a trial to a new paid subscription, at minimum, all 25 seats need to be converted to the new paid subscription. Upon converting from a trial to a new or existing paid subscription, the 72-hour cancellation window opens up. This is when the partner can modify the number of seats, increasing or decreasing as needed. | With this feature, interworks.cloud platform supports the NCE Trials functionality through the Storefront component:
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| Purchase a paid subscription during Trial |
Billing Cycle | Varies on each partner’s CSP billing cycle. | Billing Cycle: The number of days that are in the monthly term billing depends on the purchase date and the month length Calendar Month: 1st to the end of month |
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Add-ons sold separately from base offers | Add-ons are purchased only in conjunction with purchases of the add-ons’ base SKUs from the same partner and were not displayed in the CSP catalog or shopping-cart UI | Add-ons are listed in the catalog and shopping-cart UI along with base SKUs and can be purchased separately and independently. The customer must already have a prerequisite base subscription (which can have been purchased from any source) before buying the associated add-on. |
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| Add-ons and primary products will be interconnected into the platform so as to be promoted during purchase through an info panel |
Mid-term Updates | Increase seats at anytime Decrease seats mid-term and at renewal |
| Midterm increase/ decrease of seats is available through BSS and Storefront
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| Mid term Changes in Billing Cycle supported in upcoming versions |
SKU upgrades | Full upgrade or greater at midterm |
| Immediate Full/ Partial Upgrade into a new subscription |
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Ability to schedule changes at subscription renewal | Not available | Partner can schedule different seat counts, SKU conversions, term-length renewal changes, renewals to different billing option. |
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| More Scheduled Changes available:
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Automatic seat assignment with full upgrade | Only available with SMB SKUs. | Seats can also be assigned automatically at upgrade with Enterprise-level SKUs. | Available based on Microsoft’s eligibility check |
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Auto-renewal option | On as a default. Cannot be turned off | On as a default. Can be turned off |
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Migration of Subscriptions from Legacy to NCE |
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O365 User Management |
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| NCE O365 user licenses can be managed through the “My Workspace” Section in the Marketplace |
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GDAP Enablement / DAP deprecation | With Delegated Admin Privileges (DAP) most users of a CSP have wide access to perform administrative functions on behalf of their customers. That access does not auto-expire . Specific users can access all customer tenants by default with no partitioning according to employee, customer or workload. | GDAP is a security feature that provides partners with granular and time-bound access to their customers' workloads in production and sandbox environments. With GDAP, partners no longer have access to all customer tenants across Azure subscriptions through Admin agents by default | With the GDAP enablement feature, the CSPs using the interworks.cloud platform can define the GDAP Roles that they want to automatically request to any newly created/synced customer. In this way, they do not have to do it in the Microsoft Partner center each time, CSPs can automate their process and save valuable time!
DAP is deprecated from November 1st 2023 |
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Tenant Organizations |
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| Your tenant organizations will be able to work and manage NCE offerings and subscriptions, supporting all features provided to your parent account. |
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