The interworks.cloud NCE benefits

Stay focused and thrive in the new commerce experience. Automation is your most valuable ally!

Microsoft’s vision for the Cloud Solution Provider (CSP) program started to become true when the New Commerce Experience (NCE) was launched back in 2019. Later, in October 2021, Microsoft set the second milestone of transforming the CSP business and provide all CSP partners with new sales capabilities, new rules and new subscription management functionalities for seat-based Microsoft 365, Dynamics 365, Power Platform, and Windows 365 offerings.

As a Cloud Automation Platform provider, we are committed to decode all the new NCE requirements, technical specifications and business capabilities and drawbacks or risks and guide you through this journey, ensuring that you stay focused on your business adaptation and grow.

For this reason, our cloud experts are engaged into fully understanding, analyzing, and quickly offering solutions to you for all the significant changes brought by Microsoft, through our platform. Our mission target is to provide you with the operational tools that bring value to your business and give you the power to:

· quickly adapt to these changes

· ensure your efficiency

· minimize your credit risk exposure

· smartly build your commercial plans, and

· move ahead competition

The interworks.cloud unique NCE Benefits

Based on our experience and the studies of our market analysts, we selected the most important business and technical functionalities that our cloud automation platform provides and ensure your CSP business continuity and success. So, let’s look at them, ranking them by their business importance!

Minimize your Credit Risks

With the limitation in the cancellation window, long commitment periods and the pressure of being financially responsible against Microsoft for all subscriptions bought, we really understand your headache! The interworks.cloud platform can lift the heaviest load off your business shoulders and assist you in minimizing the credit risk of your CSP business in the NCE, with the help of automation.

Offer the correct price to every customer, every time

interworks.cloud commerce platform offers LIVE pricing on Microsoft NCE products during purchase, regardless of the user’s actions, to achieve a zero-mistake billing logic and:

to automatically support any promotions from Microsoft, sometimes with complex rules, without expecting from product managers using our platform to set-up in the platform Microsoft’s monthly promotions.
to support the EU compliance requirement to always show the correct price to the customer before checking out, so our logic is to have zero tolerance to pricing mistakes.
to support any third-party dynamic product pricing (e.g. business laptops), for which pricing can be given on-the spot by any third-party source (such as an ERP, pricing systems, logistics platforms, etc).

You, as a CSP, do not have to configure the buying price or recreate the price modeling logic, since our platform does it for you automatically, adding the markup or margin percentage you have defined!

Automated NCE promotion application

Enjoy the benefits of our integration with Microsoft! Our platform discovers the promotion available by Microsoft, depending on the product, the customer eligibility and purchase options, like term and billing options, and automatically applies the promotional discount to any subscription created through the interworks.cloud platform.

Billing automation, Subscriptions Health Check & Reconciliation tools

Billing is the most crucial and most difficult part of automating your CSP business. Prorated calculations, numerous subscriptions billing cycles, payment options, mid-term changes, upgrades, price protection rules, cancellation refunds, suspensions, and all other subscription management actions, dynamically change the billing data and your automation platform should systemically support all the above scenarios. We are certain when we say that you can save tons of work leveraging our automation! Invoices are issued automatically by our platform, shared with the customers via email or your marketplace and can be paid through your marketplace using our established payment gateways.

On top of that, our Health Check Mechanism and Reconciliation tool searches for any discrepancies between the data kept in our platform and the Microsoft Partner Center and highlights the issues found, either in the subscription core data or the billing data.

Easy Customer & Subscription Import from your MPC

Use the embedded Import Tool to integrate the data kept in your Microsoft Partner Center into the interworks.cloud platform.

Pre-built business controls

The interworks.cloud platform runs a set prerequisite controls to determine the purchase eligibility of addons, or the numbers of licenses that can be purchased, the number of licenses that can be cancelled and automatically set the upgrade paths. You don't have to build commercial rules to be compliant with the CSP business.

Unparalleled consulting services

Above all the technical capabilities of our platform, we work closely with you to achieve your strategic growth goals:

· With a truly global experience in more than 70 countries, we understand exactly what you need.

· With a global pool of 100+ uniquely qualified cloud experts, we are always by your side to address your needs.

· We guide you through success every step of the way. Benefit from our advanced onboarding and specialized training.

· We believe in strong partnerships, and we support you in expanding your competitive advantage as an IT seller. We grow together.

· We are always by your side to support you all the way through your digital transformation. Our customers love talking to us and we love being next to them.

Allow interworks.cloud experts to guide you through your CSP transition journey and ensure your success!