For the automatic provisioning of Acronis Contracts to the service providers, we have implemented a service manager that handles the provisioning of the service provider tenants under the distributor.
In interworks.cloud platform, the Acronis CSP Contract products are defined by the "Acronis Cyber Cloud for Service Providers" product type under its seven distinct Tiers (one product per tier).
The ordering process for an Acronis CSP Contract product is similar to The reseller can select one of the Acronis CSP Contracts (Tier 0 - Tier 5 or Promo) you have published in your Storefront.
The billing process for an Acronis CSP Contract product is similar to processes that are pay-per-use (PPU), also known as consumption-based. The only difference here is that those Contract products are bound to a Minimum Commitment as explained on the "Defining the Acronis CSP Contract Products
" page. An analysis follows on what you should expect from the billing process of such a Contract product along with an invoice example.
There are two approaches that an Acronis CSP Contract subscription can be managed in terms of monitoring its current consumption and usage records. The first one is via the BSS and the second one is via Storefront. Pay-per-use (PPU) subscriptions need to have an overview of the current consumption as well as the usage records. This way, service providers will be aware of the resources that are currently used and their cost.
Acronis allows its partners to offer free trials to CSPs who wish to evaluate the Acronis CSP Contract products and can convert these resellers to paid resellers at the end of the free period. Our platform automates the management of Acronis CSP Contract product trials by allowing your resellers to get a trial for the Acronis CSP Contract (Tier 0 - Tier 5) .
As an Acronis distributor, you can allow your resellers to change their commitment tier. Our platform automates the management of Acronis contracts upgrades and downgrades by allowing your resellers to change their commitment tier (Tier 0 - Tier 5) according to their needs.
As an Acronis distributor, you can allow a grace period concerning the Minimum Commitment charges towards your resellers. This grace period, known as the Ramp-Up period, excludes the Minimum Commitment amount for the first few billing cycles of an Acronis CSP Pay-Per-Use (PPU) subscription. On this page, you can find the analysis of the Ramp-Up period along with examples and rules per case of use.