The ordering process from BSS for Software subscription products is similar to the process you are using for the Office 365 products.

On this page, we will explain the ordering process, but we will mainly focus on the differences and how our platform manages them. The main difference is the following:

• Prices are calculated automatically based on the end customer’s country.

Please note that Billing Frequency, will become available for Software subscriptions in future releases.

Adding a Software Subscription in an Order

You should first create an order for your customer or reseller in your BSS, and then you can add as an order item the software product you wish.

The price of the Software subscription product will be derived from the options you will define in the order item form. No manual pricing is available since the cost and sell prices are automatically retrieved and assigned to the Software subscription products. If your customer or reseller is linked with a price list that gives a discount for the selected Software subscription product, our system will suggest to you to use this price list, but you can override this option and define your own pricing. 

Order Execution

When you have completed your order, the next step is to execute it for the subscription record to be created in your BSS and the provisioning to be executed to Microsoft systems.

To execute your order, you must select the option "Execute Order" from the Shortcuts menu. In the pop-up form that will be displayed you should select options 2 or 3.

This action will:

1. Create a subscription record for each Software subscription product you have in your order.
2. It will provision the Software subscription product in Microsoft systems.
3. The invoice will be generated (if you selected option #3) for billing the Software subscription product to your reseller or customer. If you selected option #2, the invoice will be generated the next time our billing service will run.

The new subscription record will be viewable on the BSS account details page. For more details, please check the Managing Microsoft Software Subscriptions page.

Discounts on Orders of Software Subscriptions

Any configured discounts via promotions, volume discounts, or applied price lists are calculated during the ordering as well as during the invoicing of Software subscriptions.