User Management for Microsoft Office 365
Since it is time-consuming and costly to support your customer and switch between platforms for some user-management tasks while at the same time keeping track of those platforms, we have introduced the management of Office 365 end users from the workspace section of our Storefront. This new capability will be available both to your indirect resellers (if you are an indirect CSP) and to your direct customers (if you are a direct CSP). The indirect resellers will be able to manage the end-users of all their customers from a single interface in your Storefront Your direct customers will be able to manage the Office 365 users of their organization directly from your Storefront.
The benefits of this capability are the following:
Easily manage your customers' or your Office 365 users from the user management feature of Storefront.
View in a glimpse, how many licenses are not attached to a user and how many users have no licenses (as well as other statistics).
Save time and money for your customers by providing frictionless processes over their day-to-day tasks.
Empower your resellers and customer to self-serve and exercise administration tasks over Office 365 subscriptions.
Enjoy 2-way synchronization data and make sure you always have the right view of any Office 365 subscription.
Creating a User
Your customers and resellers can use the Office 365 User Management capability of the Storefront for creating end-users in their Active Directory.
The indirect resellers can create the end-users of all their customers from a single interface in your Storefront.
Your direct customers can create the Office 365 users of their organization directly from your Storefront.
Our implementation is fully synchronized with Microsoft 365 admin center, meaning that any user created in the Microsoft admin center can be managed from our platform and vice versa.
Managing & Monitoring Users & Licenses
Your customers and resellers can use the Office 365 User Management capability of the Storefront for assigning and de-assigning licenses to their end-users, as well as monitoring those licenses.
The indirect resellers are able to manage the licenses and roles of the end-users of all their customers from a single interface in your Storefront.
Your direct customers are able to manage the licenses and roles of the Office 365 users of their organization directly from your Storefront.
Training Video on User Management
This video shows how to manage Office 365 end users from the workspace section of the Storefront:
Please note that this and many other training videos can be found in our Academy at: https://interworkscloud.talentlms.com/