Ordering & Billing for Office 365 Plans

Align Billing Settings with Microsoft for Easier Reconciliation

Annual Billing Option for Microsoft Products

Ordering Process for your Resellers

If you are a indirect CSP, your resellers can use your Storefront for placing order for their end customers.  Resellers that are using your Storefront are called "Basic Resellers" and below is a diagram of the ordering process for a reseller

Ordering Process for your Direct Customers

If you are a direct CSP, your direct customers can use your Storefront for placing orders.  Below is a diagram of the ordering process for a direct customer

Ordering an Office 365 Service

Microsoft Dependent Add-ons

Confirm Customer Acceptance of Microsoft Customer Agreement (MCA)

As partners of Microsoft (MS), you need to obtain your customer’s acceptance of the Microsoft Customer Agreement (MCA) before you can order any Microsoft products and services for a customer. For supporting this process, we have implemented the following automations:

Defining a Valid Postal Code

THE CSP Commerce REST API (CREST API) we are using for the automatic provisioning of Microsoft cloud services requires a valid customer postal code.  Below is a list of postal code's valid format per country.

Allow Multiple Resellers to Place Orders for the Same Tenant

Microsoft allows two or more indirect resellers to manage different Microsoft services for the same tenant. Our platform supports this scenario by allowing to have 2 sub-customers (that are billed to different resellers) to be linked with the same Microsoft tenant. 

Microsoft Partner Agreement (MPA) Verification Process

The Microsoft Partner Agreement makes the contracting experience easier while continuing to meet regulatory obligations and promote trust among Microsoft, partners, and customers. This dynamically created agreement delivers relevant terms based on partner type and the offers they’re qualified to sell. A more efficient contracting experience reduces complexity, and this perpetual agreement doesn’t expire or follow an annual revision cycle.

Attestation for Windows 365 Business with Windows Hybrid Benefit (MVP Version)

As partners of Microsoft (MS), you are required by Microsoft to provide an attestation before you can order Windows 365 Business offers with Windows Hybrid Benefit for a customer. For supporting this process, you have to do the following simple steps analyzed in this page.

Limitations of Microsoft Legacy Subscription Licenses (Quantity Increase/Decrease)

On this page, you can find an analysis of the License Quantity Check mechanism for Legacy Microsoft subscriptions.