Import Results Page for Direct Customers & Indirect Reseller End Customers

Import Results Page (Direct & Indirect)


During or after the import, you can reach the Import Results page from the Import Results button on the MS tenant's list or from the pop-up window that is being displayed when the import is initiated. On the following analysis of the Import Results page, the first tab examines the results from the import of Direct MS tenants (customers) whereas the second tab examines the results from the import of the Indirect MS tenants' end-customers. Please use the two tabs below, depending on which Import Results page you wish to continue to


Mapping of Importing MPC Customers to our BSS Platform 


For each partner center customer, we create a BSS account and contact using the information we collect from the partner center. Below you can find the mapping between the 2 systems:

Partner Center

BSS Account

Tenant NameAccount Name

Bill-to info > Email

Corporate Email

Bill-to info > Phone Number

Phone
Bill-to Info > Address line 1Billing Address > Address
Bill-to info > CityBilling Address > City
Bill-to info > CountryBilling Address > Country
Bill-to info > State / ProvinceBilling Address > Country
Bill-to info > ZIP/Postal CodeBilling Address > Post Code
Account > Domain NameSync Options > Domain Prefix. The domain prefix of the onmicrosoft.com domain the tenant has in the partner center

Sync Options > MPN ID

  • For direct customers, we leave this field blank as for each new subscription we will use the MPN ID that has been defined in BSS setup > Microsoft Services settings.
  • For the reseller's end customer, it will be the reseller's MPN ID

Ordering options: As defined in import ordering options' page


Responsible User: the BSS user that will run the importer


Permission Rule: The default permission rule of the responsible user


For each BSS account, we create also a contact that is defined as the account's "Primary Contact" and "bill To Contact". We create the contact using the following information from the partner center.

Partner Center

BSS Contact

Bill-to info > First NameFirst Name
Bill-to info > Last NameLast Name
Bill-to info > Phone NumberPhone
Bill-to info > EmailEmail


Responsible User: the BSS user (You) that will run the importer

Permission Rule: The default permission rule of the responsible user


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