Managing Subscriptions

Subscriptions List

This page contains information on the Subscription List. Select among various views, or customize a view to suit your needs, with a wide range of options for options for searching, filtering, and organizing data. You may select which columns to show or hide, reorder them in the list, as well as use the advanced search function to filter results based on expressions.

Upgrade/Downgrade a Subscription in Marketplace

The Infiterra platform allows your customers and resellers upgrade or downgrade their subscriptions, fully or partially. This page contains instructions on how to set Upgrade paths, and how to Upgrade and Downgrade subscriptions in the Marketplace.

Buying Extra Licenses from Subscriptions Details Page

A customer can buy extra licenses for an existing subscription from the "buy..." actions in the "I want to..." menu. This action offers a better user experience since the customer/reseller will be able directly from the subscription details page to define how many extra licenses he wants and then he will be directed to the basket for completing his order.

Scheduling Subscription Changes with Future Requests

This page contains information on how to schedule a change in the subscription in the Marketplace.

Subscription Auto-Renewal Management via the Storefront

On this page, based on the Managing Subscription Automatic Renewals page, you can examine the method with which you can enable or disable the automatic renewal of subscriptions in the Storefront portal.

Managing Add-ons from Storefront

From the 3.28.8 release onwards, we have introduced the feature “Maintenance of a Single/Unified Add-on Record Per Subscription” and due to its functionality, there are some minor user-interface changes in Storefront that affect the locations from which a Storefront user can purchase new add-ons and increase the quantiy of existing (active) add-ons. Also, in this page, you can find an analysis of the add-ons' view icon that resides in the Subscription’s List as well as an analysis of the feature

Setting a Friendly Name for the Subscription

Your customers or your resellers can define, during the ordering process, a friendly name for the subscription the system will create. This is helpful for services that the customer might have a lot of subscriptions and he needs a way to recognise them (for example, when the customer has a lot of Azure subscriptions).