The interworks.cloud platform automatically charges recurring subscriptions when credit card details have been entered, and tokenization has been enabled.

Automated Charges

Charges are applied automatically when a new invoice is generated. In such cases, the platform uses the credit card token for charging the invoice amount.

• A successful payment adds a record in the BSS and the invoice is marked as paid.

• A failed payment also adds a record in the BSS, and the invoice remains unpaid. In such cases, check the transactions log for more details. You can also setup a retry plan for the system to retry to charge the credit card in specific intervals. Check Retry Credit Card Payments for more details.

Paying Outstanding Invoices

To pay an outstanding invoice:

1. In the storefront, go to Billing. Select the invoice to pay.

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2. Select Pay Invoice.

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3. The customer can select to pay using an existing card or by adding a new credit card in the Invoice Payment form.

 Paying Overdue Invoices

To pay an overdue invoice:

1. Login to the Storefront, navigate to the Billing section, and select Pay Overdue.

    

2. In the Invoice Payment form, select an existing credit card, or add a new credit card. The system will attempt to charge all overdue invoices.

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