Payments Transactions Log

Owned by Haris Vagenas
Last updated: Oct 04, 2021 by Panagiotis Papanastasiou


In order to check automated payment operations, IwCP contains the 'Transaction Log' facility where an administrator can seek details about concluded payments. The log will reference all events and provide further information that can be used to investigate and rectify potential issues in case of errors.The accuracy of the reporting is subject to the error handling implementation of each Payment Gateway (e.g., Paymill 'webhooks')

Accessing the Transaction Log

The "Transaction Log" can be accessed by an administrator user using the following steps:

  1. Navigate to BSS Setup >Administration > System Options > Payments Transactions Log.

  2. You can use the filtering facility to locate transactions according to type and date parameters.

  3. In case of erroneous transactions, you can reference more details by clicking on each record's "Date" column.



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