Paying Recurring Subscriptions Using CyberSource
- Oleg Melnykov (Deactivated)
- Apostolos Karakaxas
- Panagiotis Papanastasiou
The interworks.cloud platform automatically charges recurring subscriptions when credit card details have been entered, and tokenization has been enabled.
Automated Charges
Charges are applied automatically when a new invoice is generated. In such cases, the platform uses the credit card token for charging the invoice amount.
A successful payment adds a record in the BSS and the invoice is marked as paid.
A failed payment also adds a record in the BSS, and the invoice remains unpaid. In such cases, check the transactions log for seeking details. You can also set the platform to retry the credit card charge, also specifying the interval at which this occurs.
Token Management Services (TMS) must be enabled for tokenization support. Enabling TMS requires for a support case to be created, requesting to enable tokenization, where you will have to provide the MID for the test environment.
For more information refer to the CyberSource support page.
Paying Outstanding or Overdue Invoices
To pay an outstanding invoice:
In the storefront, go to Billing. Select the invoice to pay.
Select Pay Invoice.
The customer can select to pay using an existing card or by adding a new credit card in the Invoice Payment form.
To pay an overdue invoice, select Pay Overdue.
In the Invoice Payment form, select an existing credit card, or add a new credit card. The system will attempt to charge all overdue invoices.