Ordering a Bundle Product from Storefront
- Panagiotis Papanastasiou
After creating a bundle product, defining its complementary sub-products along with their pricing, and publishing the bundle to the Storefront, your customers can now order it via Storefront.The following analysis of ordering a bundle product via Storefront is quite the same process as ordering a subscription-based product.
Understanding the Bundle Product Overview in Storefront
The overview of a bundle product inside the Storefront is quite informative since it displays the "Initial Net Value" amount as well as the percentage "Discount" applied and since both are combined, the final sell price is the result. Additionally, the bundle's overview depicts the sub-products contained within it, the configured add-ons, as well as a mini-overview of each sub-product's marketing material upon clicking on one.
Full Bundle Overview
More specifically:
Concerning the bundle's overview of amounts and discount percentages:
- The system checks which is the sum of sell prices without the discount, and assigns that result under the label "Initial Net Value".
- Then it applies the chosen discount and calculates the difference between the non-discounted and the discounted amounts, and displays the result under the label "your price" which is the final retail price, followed by the default base unit.
- Finally, it calculates the difference in percentage terms, and assigns it under the label "Discount".
Concerning the bundle's included sub-products and add-ons, from the section called "This bundle contains the following":
- The system displays all the included/configured sub-products and add-ons of the bundle.
- The system also displays the total number of the sub-products and add-ons at the upper right part of the section.
- If a configured sub-product has marketing material, this information is displayed under that sub-product of the bundle, and the Storefront user can click on the "Overview" button to view more information about the sub-product.
- If a configured sub-product has one or more extra (non-included/non-configured) add-ons, this information is displayed under that sub-product of the bundle, and the Storefront user can click on the "Add-ons (#)" button to view more information about these add-ons.
- If an add-on is configured inside the bundle, then no extra information is displayed, under that add-on or inside the other two sections that follow.
Concerning the bundle's extra (non-included/non-configured) add-ons of sub-products, from the section called "Add-ons":
- The system displays all the extra (non-included/non-configured) add-ons of all the sub-products that are configured inside the bundle.
- Each extra add-on is being displayed as a collapsible line that other than its name it also displays its price along with the unit.
Concerning the bundle's overview of sub-products, from the section called "Overview":
- The system displays each sub-product's marketing material, and each sub-product name is displayed in the form of a tab inside this section for the Storefront user to select and be more informed about each of the bundle-included sub-products. Lastly, extra add-ons are also displayed with their respective unit prices.
Ordering from Storefront
By selecting the "Add to Basket" button, the Storefront user will be redirected to the following page, where they can proceed with the ordering process of the Bundle product.
The quantity of a bundle product always follows the quantity rules of the sub products. Let's see some examples.
- If a sub-product or an add-on can be sold only with quantity one (its quantity limit is 1), then the bundle can only be purchased with quantity one too.
- If one of bundle's sub products participates to the bundle with 3 licenses and its quantity limit is 3 also, then your customers will be able to purchase only a single license of the bundle product. By purchasing one license of the bundle product they purchase also 3 licenses of the sub product and they reach its quantity limit.
Ordering Extra Add-ons of Sub-products On Top of a Bundle
After selecting the "Add to Basket" button and then landing on the Add to Basket page, the Storefront user can select from the available sub-product add-ons to add on top of a bundle one or more of them (whenever applicable), by clicking on the respective checkbox. The available sub-product extra add-ons (not the already included bundle add-ons) are available under the "Do you want extra add-ons" section. Next to each add-on name, you can witness the name of the sub-product along with the quantity and its unit price.
Once any extra add-ons are selected and added within the Bundle order, an automatic recalculation occurs by the system so that the Storefront user can verify the Total amount under the What You Pay section of the page, before proceeding with the checkout.
Ordering Configurable Products
When a configurable product is added to a Bundle as a sub-product, the Storefront user will be able to configure it during this step of the ordering process.
After setting the preferred configuration, the Storefront user can proceed towards the 1st step of the ordering process by clicking on the "Update Configuration" button.
Ordering Products with Order Characteristics
When a product with order characteristics is added to a Bundle as a sub-product, the Storefront user will be able to configure it during this step of the ordering process.
After the configuration, the Storefront user can proceed towards the 1st step of the ordering process by clicking on the "Update Configuration" button.
In the next step, by selecting "Proceed to checkout", the Storefront user can choose if the order is created for one of his end-customers (and even create a new end customer) or for personal usage and proceed by clicking on Checkout.
Please note here that the "Terms Of Use" ribbon appears if the BSS user has previously enabled the Terms Of Use from the Bundle's view-page shortcut options in BSS.
Upon clicking on the hyperlink of the ribbon, the Storefront user can read, from the pop-up window that appears, the terms for all the sub-products that have their terms of use enabled via BSS.
In order to proceed with the checkout process, the Storefront user must agree with the "Terms Of Use" by checking the checkbox located next to the relative ribbon.
Also, at the first step "Basket Items", next to the name of the bundle, the Storefront user will find an information icon, which when clicked, reveals all the sub-products and sub-add-ons(if any) contained within the bundle.
On the 2nd step of the ordering process is the verification of the "Billing Information", in which the Storefront user can verify the details of the Billing Address as well as the as well as the billing contact for this order. By click on Next, the order proceeds to the next step.
On the 3rd step of the ordering process, the system will check the bundle for any existing provisioning or auto-provisioning services and accordingly displays the relative synchronization options for each one.
In this case, the customer has ordered another Acronis product in the past and as a result, the Acronis synchronization option will not be displayed, since it is already synchronized. However, Microsoft's synchronization is active and visible, indicating that this is the first time the customer orders a Microsoft product. Therefore, the 3rd step (called Service Details) will be displayed only when synchronization is required for one or more of the Bundle's sub-products.
After the successful submission of all the active synchronization options, the Storefront user can continue to the final step of the checkout process by clicking on the Checkout button.
The order will be completed after all the Ordering steps are passed and the provisioning of the service(s) has finished.
Upon the final Checkout, the service(s) should now be provisioned to the customer (either you or the end-customer).