Managing a Bundle Subscription in BSS

Following the order execution of a Bundle product, a subscription is created. However, the main difference between a normal subscription of a product and a Bundle subscription of two or more sub-products is the fact that the sub-products of a Bundle are invoiced through the main Bundle subscription and will follow the pricing options of the Bundle configuration. In this successive analysis, the user can gain a better understanding of how to manage a Bundle subscription along with its sub-subscriptions in the BSS platform.  

Bundle Subscription View


The Bundle subscription view-page in the BSS platform displays all the relevant information concerning the Bundle product such as the ordering and billing information as well as the provisioning sync statuses and invoices. On this page, the BSS user can change the quantity of a Bundle product, check for price-protected sub-products, and monitor the "Provisioning Sync Status" of the Bundle's sub-product subscriptions.


Provisioning Sync Statuses

The Provisioning Sync Status information that is present on every Bundle subscription, is essential since it depicts the state of that status for each provisioning product that participates in the Bundle. As a result, the number of sub-products within a Bundle will also be the number of sub-products that appear under the "Provisioning Sync Status" placeholder.

When the Synchronization of all the Bundle's sub-products is working, then the word "Synchronized" is displayed, which basically is a link that when clicked it displays a pop-up window in which the BSS user can check the synchronization details.

However, in case of a failed subscription, a Retry button is also present next to each sub-product that on click will trigger the re-provisioning procedure only for the corresponding sub-subscription.


Subscription Characteristics SECTION

At the Subscription Characteristic section, the BSS user can find each participating Bundle's product description and exactly below their exact sub-product names that have been provisioned through the sub-subscriptions.


Add-on SECTION

As it was previously mentioned, add-ons can participate in a Bundle product via their corresponding sub-products. The add-ons follow the actions of their related sub-products in a Bundle subscription. Except from the sub-subscription view-page, the add-ons are also displayed at the Bundle's subscription view-page. Either at a Bundle subscription or at the corresponding sub-subscription the view will be the following.


Sub-Subscriptions SECTION

The Sub-Subscriptions section is a list that contains all the created sub-subscriptions of a Bundle subscription. The list contains, on the upper left corner, a drop-down menu filter for the BSS user to choose which sub-subscriptions he wishes to view per status, such as Active, Inactive,  Suspended, Cancelled, and Trial.  

Each row on the list contains the basic details of each sub-subscription such as:

Status: Each sub-subscription status is displayed with the use of the icons  for Active orfor Cancelled Subscriptions.

Product/Service (Description): Is the name of a sub-subscription that works as a link which redirects the user to the sub-subscription page. 

Quantity: Indicates the quantity of each sub-subscription.

Billing Cycle: Indicates the billing cycle of each sub-subscription, which is usually Monthly or Annually. 

Activation Date: Is the date on which the sub-subscription was activated.

Next Renewal Date: Is the date on which the sub-subscription will be renewed, and is essentially the same date that the Bundle's subscription gets renewed since both dates are directly related.


Sub-Subscription View-Page

Upon clicking on one of the lists Product/Service descriptions, the BSS user is redirected to the corresponding sub-subscription view-page. On this page, all the relevant information concerning the sub-subscription of a Bundle's sub-product are displayed. Although it looks very similar to the Bundle's subscription view-page, the information displayed is unique and corresponds only to that sub-product's sub-subscription and the editing functionality is reduced even further. Moreover, another differentiation factor is that a ribbon with the message "This Subscription is part of "Name of Bundle's Subscription" Bundle" is displayed in order to make clear to the BSS user that this is a Bundle's sub-subscription. The name of the Bundle subscription depicted on the ribbon is a link that redirects to the corresponding Bundle Subscription. 

If the BSS user wishes to edit the sub-subscription he can do so by clicking on the Edit... button but he is able to change only the name. 

The "Provisioning Sync Status" for every specific sub-subscription is also available within the sub-subscription's view-page.


Table of Contents