Upgrade of Microsoft NCE Subscriptions

You can now partially or fully upgrade your NCE subscriptions using the generic upgrade flow our platform supports. The current version allows you to upgrade to a higher plan while keeping the same billing terms.

The upgrade paths between the NCE products are created automatically from the “Get Services Definition” process.
You can upgrade a subscription with immediate effect and keep the same billing terms (i.e. the same billing cycle and the payment terms). The upgraded subscription will keep the renewal date of the initial subscription and the same cancellation window.
Whether seat reassignment will happen automatically depends on the customer's eligibility.
It is not possible to increase the quantity when upgrading. You may perform a full upgrade and increase the quantity afterward as a workaround.
The promotion of the original product will be lost. The promotion will be applied after the upgrade if the target product has a promotion.

To enable the upgrade functionality, you should run the “Get Services Definition” process for updating your system with the upgrade paths between the NCE plans.

What’s coming?

In our subsequent releases, we will enhance the upgrades functionality by introducing:

Ability to change the billing terms during the upgrade
Upgrade to an existing subscription
Schedule an upgrade action

Please check the https://interworkscloud.atlassian.net/wiki/spaces/ICPD/pages/611418592 page for more information.

Import NCE Subscriptions for New Tenants

Our Microsoft Import Customers tool has been enhanced to support also import of the NCE subscriptions. You can now import for new Microsoft tenants, which are not yet on our platform, both their legacy and NCE subscriptions.

All NCE subscriptions can be imported, regardless of their billing terms and how they were created:
- Coterminous with another subscription
- Their end date is aligned with the calendar month
- Partially upgraded
The billing cycle of the imported subscription in the BSS portal will match the billing cycle of the subscription in the MS partner center.
For Annual subscriptions up to six months old, the prices are retrieved from the price sheet of the month when the subscription was created.
We apply promotion discounts if the subscription in the MS partner center is related to a promotion.
For the imported tenants, you can define whether they can use billing plans.
Annual Subscriptions with a monthly payment plan will not be imported if you don’t activate billing plans for the customer. Check please the Subscription Import Error Handling page for more details.

In our subsequent releases, we will also introduce the capability to import subscriptions for a tenant already existing in your BSS. This will significantly facilitate scenarios where you create a subscription in the Microsoft partner center for one of your customers and you need to import it into our system.

For more details, please check the Creation and Billing of Imported Subscriptions | NCE Subscriptions page.

Order Item “Billing Plan” Field Available In Reports & Notifications

A new field, called Billing Plan, is introduced with this release for the NCE Order Items. This field is for finding when an order item has a monthly billing plan and can be used in Reports, Notifications, Advanced Search, Email Templates, and Print-out Templates.

Corrections for our Billing Frequency Mechanism

This release includes the following improvements:

The due date of the installments is now calculated based on the customer’s billing day and invoicing option (on order day or billing day)
- For customers with Partial Charges Invoicing = On Order day, the installments are invoiced based on the purchase date.
- For customers with Partial Charges Invoicing = On Billing day, the installments are invoiced on the customer’s billing day.
The “Edit/Remove Price Protection” link is now disabled for all NCE subscriptions.
The installments are correctly calculated for purchasing extra licenses for a subscription with volume or tiered pricing.

The dLocal Payment Gateway supports Bank Transfers

This release supports your customers to pay with bank transfers using the dLocal payment gateway. By activating this option, your customer can choose to pay using a credit card or by transferring money from their bank account.

For more details, please check the Using dLocal for Bank Transfer via Checkout page.

Translation Improvements in Storefront

Multiple improvements have been accomplished for the localization and translation capabilities of the Storefront affecting elements such as fields, buttons, and titles. The following pages and modules have been corrected:

Storefront Dashboards for resellers and direct customers
Reserved Instances details page
Cost Management section in the Azure plan subscription details page
Storefront settings page for the Reseller Standard Edition
Workspace section
My Account page

Set the same Unit as the Default for both Product’s Sell and Purchase Price

We simplified how you can define the default unit for your products and now you have a single default unit applied to all product units.

New Terms and Conditions for the Adobe Resellers

Adobe has announced new terms for their resellers. Adobe resellers must accept them before offering Adobe software products to the end users.
We have uploaded the new terms in the section where your reseller can register as Adobe resellers.

Google Material Icons are Stored Locally

We have improved the performance of the Storefront portal, especially for anonymous users, by storing the Google material icons locally.

1 Upgrade of Microsoft NCE Subscriptions
2 Import NCE Subscriptions for New Tenants
3 Order Item “Billing Plan” Field Available In Reports & Notifications
4 Corrections for our Billing Frequency Mechanism
5 The dLocal Payment Gateway supports Bank Transfers
6 Translation Improvements in Storefront
7 Set the same Unit as the Default for both Product’s Sell and Purchase Price
8 New Terms and Conditions for the Adobe Resellers
9 Google Material Icons are Stored Locally

Strings for the Upcoming Release Note

The following Excel file contains the latest strings for translation, based on their tag_name, for the upcoming release note 3.28.72.

interworks.cloud platform Documentation

3.28.71 Release