Notifications for Standard Edition Resellers

Previously, the notification emails were being dispatched to the reseller's customers with the distributor’s email, content, and template branding. However, resellers can dispatch their own notification emails towards their clients from this release.

Email Template

The Standard resellers can now apply their own style and format to their email notifications. They can define a generic email template that will be used for all notifications sent to their customers.

Notifications List

The Standard Reseller can view a list of the available notifications for configuring it. Each notification comes with a default contact.

Your Standard Resellers need to enable their email account and complete the configuration of their notifications within the next two weeks.
In the 3.28.54 release, the distributor’s email will no longer be used. The only way the Standard resellers can send notifications will be to enable and configure both their email accounts and their notifications.

For the next two weeks, we will support for following flows:

If the reseller does not enable their email account, the notifications will be dispatched from the distributor’s email address with the distributor’s content.
If the reseller enables their email account but does not enable any notifications, the notifications will be sent from the reseller’s specified email address with the distributor’s content.
If the reseller enables their email account and enables the notifications, the notifications will be sent from the reseller’s specified email address with the reseller’s specified content.
If the reseller enables their email account, enables the notifications, and then disables them, no notifications will be sent.

Please check the 4. Managing Notifications page for more information.

New Commerce Experience Cancellations are Available in Storefront

For New Commerce Experience offers, partners can immediately cancel their subscription(s), from both the BSS and the Storefront, with a prorated refund within the first 72 hours for any term (proration calculated daily) and on renewal of the subscription.
Therefore, purchased NCE subscriptions may be returned within 24 hours of purchase time for a full refund, while partial returns are applicable for cancellations of up to 72 hours since purchase time.
Additionally, cancellation requests from Storefront are handled automatically by default, without requiring acceptance from a BSS user.

What's next:

With our upcoming release and onwards, you will be able to reduce the quantity of licenses of an NCE product in BSS and accordingly cancel NCE subscriptions partially in Storefront!

Please check the Managing NCE Subscriptions OLD | Cancellation of NCE Subscriptions via Storefrontarchived page for more information.

Adobe VIP MP - Customer Discount Levels are now Supported

Adobe has introduced their standardized volume discounts in the VIP MP channel and now you are able to benefit from them, by placing your orders for the Adobe VIP MP services via the BSS and Storefront.

With this version:

Adobe distributors can offer a higher level of discount to their customers, based on their purchase volume. The discount level is based on the customer’s current level and the cumulative quantity of products in an order.
A customer’s discount level will be reevaluated at renewal time and can go up or down depending on the total renewal quantity across all their subscriptions.
Customers transferring their subscriptions from VIP will also retain their existing discount level.

Please check the https://interworkscloud.atlassian.net/wiki/spaces/ICPD/pages/549880082 page for more information.

Deprecation Notice for Public API V1, V2, & V2.1 on 31st of January

As we have previously announced, we would like to remind you that on 31 January 2022, the Public API Versions 1, 2, and 2.1 will be deprecated.

Please check the https://developers.interworks.cloud/public-api/api-deprecation page for more information.

Pagination Change for Public API V.3

We have set the maximum page size of all endpoints that return data lists to 500.

Updates on APIs

	OrderItems API (V.3)

	OrderItems API (V.3)
Improvement Description	The change provides the ability to update the characteristics of a sub-item of a bundle order item based on the given IDs.
Affected End-Point(s)	PUT /api/orderItems/{itemId}/bundleProducts/{productId}/characteristics

	Orders API (V.3)
Improvement Description	The change provides the ability to create a new order item of a bundle product and add it to an order based on the given ID.
Affected End-Point(s)	POST /api/orders/{orderId}/items/bundle

	Invoices API (V.3)
Improvement Description	This change provides the ability to update the “billing to” account of an invoice.
Affected End-Point(s)	PATCH /api/invoices/{invoiceId}/billingto

interworks.cloud platform Documentation

3.28.50 Release