BSS Setup Tools

Owned by Oleg Melnykov
Last updated: Jun 01, 2023 by Panagiotis Papanastasiou
3 min read


BSS Setup Tools hosts various tools that facilitate important administrative / maintenance actions within the platform. Access to the section is subject to user rights. 


To access the Tools section, go to BSS Setup → Tools.

Subscriptions Validation / Reconciliation

You can use this tool for reconciling the MS O365 BSS subscriptions with their Partner Center equivalents. The tool offers Partner Center details about each subscription, but more importantly, it validates BSS subscription vs Partner Center and reports the findings on a user-friendly interface. Additionally, it can be used to apply corrective actions if it detects an issue.

For more details, please check Reconciling Microsoft Subscriptions Quantities


Health Check Mechanism

This tool checks the records of certain Microsoft subscription and asset product types for provisioning discrepancies, such as their status and number of licenses. For more details, please see: /wiki/spaces/ICPD/pages/558400070

Import Customers Tool

This tool is used for importing partner center tenants in BSS. This is particularly handy during the initialization of the system by a CSP partner that has already started transacting through CSP Channel. The tool supports MS tenant import under both 'CSP Direct' & 'CSP Indirect' partnership levels.

For more details, please check /wiki/spaces/ICPD/pages/4663095

Microsoft Authorization Links Tool

Choose an instance and specify an MPNID to test or delete an existing the authorization link.

Update Product Prices

This tool facilitates the update of all Microsoft 365 license-based products with prices from the official Microsoft partner center excel file. The process ensures that each month, the CSP catalog is maintained up-to-date.

For more details, please check Updating Legacy Microsoft Office 365 Prices

Country Information

With this tool, select the instance and the country from a drop-down menu, and select Get Information to retrieve a list of all the states of the specified country.

Change Reseller MPN ID

With this tool you can search and replace the MPN IDs of a subscription.

Change Account MPN ID

This tool is used for updating the MPN ID of an already synchronized BSS account or subscription. By selecting the option "Update MPN ID to Microsoft" you can also update the Partner-On-Record field of the subscriptions in Microsoft Partner Center.

Subscription's Usage Records

This tool retrieves information regarding all the previous cycles of legacy Azure subscriptions.

Organization - Language translation management

This tool can be used for the customization of existing language packs and also the introduction of new language packs. 

For more details, please check Language Pack Management

Unlock Users

This tool is used to unlock BSS or Storefront users who have exceeded the number of failed login attempts defined by the administrator.

Terms of Use - Get Logs

During any kind of order through interworks.cloud online portal, end-users may be asked to acknowledge their consent to specific products or services 'Terms of Use'. The system stores the information and this tool is for retrieving the log file.

For more details, please check Log Records


Microsoft Personal Data Consent – Get Logs

When a Storefront user opts in or out of receiving marketing emails, either when registering or in their profile page, this action is logged. This tool obtains and displays these logs.

For more details, please check Log Records


Microsoft Agreements – Get Logs

This tool shows the logs which record the acceptance of the Microsoft Customer Agreement upon checkout from the Storefront.

For more details, please check Log Records


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