Defining the Dropsuite Products
In Infiterra platform you can define your Dropsuit products by using the Dropsuite product types.
Getting the Product Types for the Dropsuite Services
The first step is to get the definition of Dropsuite services.
For doing this, you must run the "Get Services Definition" action in Dropsuite Email Backup settings page. This action will create the following product types in your BSS:
If you wish to check the results and/or logs of the Get Services Definition process, please check the 'Get Services Definition' Action - Non Microsoft page.
Now, you can locate all product types in BSS > Setup > Billing > Products > Product Types.
Dropsuite Business Archiver
The Dropsuite Business Archiver is an archiving solution for businesses that need to meet compliance regulation requirements or need email securely archived and easily accessible with a service that's fast and scalable. Emails are archived using the journal mailbox and this ensures all emails are archived without fail. A number of rich features include advanced search and eDiscovery, alert creation, file and attachment managers, and advanced reporting via insights.
To create this product in your BSS, you must set the following parameters:
Description: Set Dropsuite Business Archiver Seat License.
Product Type: Select Dropsuite Business Archiver.
Dropsuite Business Archiver Plan: Select Archiving with backup.
Pricing Type: It is a subscription-based product, so you must select Recurring charge - Prepaid. Enable also the billing cycles you want and set as purchase price the price you have agreed with Dropsuite.
Dropsuite Business Archiver & Entra
The Business Archiving & Entra solution offers comprehensive backup and archiving capabilities for Microsoft 365 and Google Workspace. It features powerful compliance and legal management tools, including journaling-based archiving, eDiscovery, legal holds, and customizable retention policies. Enhanced by Entra’s advanced protection, it also includes deep document search functionality and unlimited storage—ensuring strong data security and full regulatory compliance.
To create this product in your BSS, you must set the following parameters:
Description: Set Dropsuite Business Archiver + Entra.
Product Type: Select Dropsuite Business Archiver & Entra.
Dropsuite Business Archiver & Entra Plan: Select Business Archive & Entra.
Pricing Type: It is a subscription-based product, so you must select Recurring charge - Prepaid. Enable also the billing cycles you want and set as purchase price the price you have agreed with Dropsuite.
Dropsuite Business Backup
The Business Backup Product is the most preferred solution for small and medium-sized business users. Pricing is based on number of mailboxes. Packages include unlimited storage and retention. Insights and relationships give a brief summary report of all emails in and out of an organization. Other advanced features from the user interface include file manager, which provides anywhere access of backup files and users can share files via Facebook, Twitter, LinkedIn, email or secure, customized link.
To create this product in your BSS, you must set the following parameters:
Description: Set Dropsuite Business Backup Seat License.
Product Type: Select Dropsuite Business Backup.
Dropsuite Business Backup Plan: Select Backup.
Pricing Type: It is a subscription based product, so you must select Recurring charge - Prepaid. Enable also the billing cycles you want and set as purchase price the price you have agreed with Dropsuite.
Dropsuite Business Backup & Entra
Dropsuite’s Business Backup & Entra delivers robust, cloud-based data protection for Microsoft 365 and Google Workspace, safeguarding critical business information with confidence. It combines unlimited storage, daily and on-demand backups, granular restore capabilities, and powerful search functionality. Strengthened by Entra’s advanced security and compliance features, it ensures your data remains protected, easily recoverable, and fully aligned with regulatory requirements.
To create this product in your BSS, you must set the following parameters:
Description: Set Dropsuite Business Backup + Entra.
Product Type: Select Dropsuite Business Backup & Entra.
Dropsuite Business Backup & Entra Plan: Select Business Backup & Entra.
Pricing Type: It is a subscription-based product, so you must select Recurring charge - Prepaid. Enable also the billing cycles you want and set as purchase price the price you have agreed with Dropsuite.
Dropsuite Basic Backup
The ideal solution for businesses, large or small, without a backup solution in place, Dropsuite Email Backup and Archive basic backup is designed with simplicity in mind. Pricing is based on storage space and not on the number of email accounts. Daily incremental backups support IMAP / POP protocols. The Dropsuite Email Backup and Archive user interface provides anywhere access to view, migrate, download and restore emails, attachment manager and supports multiple email accounts.
For creating this product in your BSS, you must set the following parameters:
Description: Set Dropsuite Basic Backup 10GB License
Product Type: Select Dropsuite Basic Backup
Dropsuite Basic Backup Plan: Select Basic 10GB
Pricing Type: It is a subscription based product, so you must select Recurring charge - Prepaid. Enable also the billing cycles you want and set as purchase price the price you have agreed with Dropsuite
You can alsocreate a Basic Backup for 25GB if you select the for the Dropsuite Basic Backup Plan property the value Basic 25GB.
Set the upgrades between your Basic Backup Products
For a customer to upgrade from the 10GB to the 25GB plan, you need to setup an upgrade path between the Basic Backup plans.
Open the details page of the "Dropsuite Basic Backup 10GB License" product.
Select from Shortcuts the option "Upgrade options"
Select a higher storage plan
Set products as mutually exclusive
Users may have only one Dropsuite product per each email address. Hence set Dropsuite products as mutually exclusive in the BSS settings as below.
Open the details page of the "Dropsuite Basic Backup 10GB License" product.
Select from Shortcuts the option " Set Mutually Exclusive Products"
Select all Dropsuite products and click Add.