Creating a Reseller as Tenant in Adobe's Systems

When a new account is created in Cloud BSS, it can be synced with Adobe by setting his Synchronization Options.

Open the details page for the account you want to synchronize with Adobe.
Press the link next to Provisioning Sync Status field. The pop-up with a list of the available provisioning systems will be displayed. Select Adobe Services > Sync Options.
Set the following values:
1. Parent Account: Leave it Empty.
Click on the Save & Synchronize button.

The provisioning actions are executed from our platform for the reseller. This means that the reseller will be created as a new tenant in Adobe's systems.

Creating an End-Customer of a Reseller as Tenant in Adobe's Systems

For syncing the end-customer of a reseller, do the following:

Sync first the reseller of the end-customer with Adobe. Check the instructions in the previous paragraph.
Open the details page of the account you want to synchronize with Adobe.
Press the link next to Provisioning Sync Status field. The pop-up with a list of the available provisioning systems will be displayed. Select Adobe Services > Sync Options.
1. Set the following values:
  1. Parent Account: This field will be pre-populated with the name of the end-customer's reseller if you have already synced the reseller with Adobe. Otherwise, you need to click on the magnifying glass icon and choose the name of the reseller from the list.
Click on the Save & Synchronize button.

The end-customer will be created as a new tenant in Adobes systems underneath the reseller's tenant.

Creating a Reseller as Tenant in Adobe's Systems

Creating an End-Customer of a Reseller as Tenant in Adobe's Systems

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