What Actions are Allowed to Reseller
Below is a list of what actions are allowed to a tenant reseller to do to the copied productsThe following notations are used:
Property / Action | Allowed? | Comments |
---|---|---|
Product Catalogue Configuration Settings | ||
Unit Groups | unit groups inherited from root organization are locked for the reseller | |
Price Groups / Industries / Unit of Measure | all these entities can be changed by the reseller | |
Volume discounts | volume discounts inherited from root organization are locked for the reseller | |
Product catalogue categories | The reseller can define his own categories by changing the copied categories. | |
Product Types | ||
"Get Services Definition" action | The reseller cannot execute this action to any of the inherited product types. | |
Deletion of a product type | The reseller cannot delete the copied product types | |
Update of options:
| These options are locked for the reseller. | |
Product type image | ||
Product type rules | The reseller cannot edit any rules inherited from root organization, but he can add his own rules. | |
Product type storefront options | The reseller can define which properties will be visible in Storefront | |
Product type characteristics. | He can change the name of a characteristic, all other properties are locked. He can add his own properties for further customization of the inherited product types | |
Multi Selected Values for drop-down characteristics | ||
Products & Add-ons Actions | ||
Creation of a new plan for one of the services he can resell. | The reseller is not allowed to create a new product for a service that he resellers. This means that in the "new product" form, the product types he inherited from the root organization are not available. The reasoning is that the reseller cannot offer to his customers a new plan that is not offered by the distributor. For example, an Acronis backup plan with different storage quota from the plan the distributor has defined. | |
Creation of add-ons for the services he resells. | The reseller can extend the services he resells by adding his own add-ons. He can for example add an add-on for offering support services for every Office 365 Business license he resells. For accomplishing this, the reseller must first add his own properties to the inherited product type because he is not allowed to create an add-on based on one of the inherited properties (for example to create a new storage add-on for the Acronis backup service). | |
Change the relation between add-ons and primary products | For the copied products and add-ons, the reseller cannot overwrite the relations as defined by the distributor | |
Set of cross products | During initialization phase we copy all cross products relation between the copied products but the reseller can change these relation by removing or adding new relations. | |
Set required product / mutually exclusive products | The reseller cannot change relations copied from the root organization but he can add extra required products or mutually exclusive products for the copied products | |
Set upgrade / downgrade paths | The reseller cannot change the upgrade/downgrade paths between the copied products | |
Deletion of a product or add-on | The reseller cannot delete any copied products or add-ons | |
Activation / de-activation of a product or add-on. | The reseller cannot activate or de-activate any copied products or add-ons. | |
Definition of terms of Use | During initialization we copy the terms of use for each product as defined from the distributor, but the reseller can change them. | |
Management of Storefront settings | All the storefront settings that where copied from the root organization can be changed by the reseller. The reseller can decide whether to publish or not this product to Storefront, to update the copied marketing material (overview, features list, description), to categorize it as featured or new products, to enable or not the "tell me more" option etc. | |
Products & Add-ons Properties | ||
Product name, Product code, category, unit of measure, , taxable product option, industry |
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Product type, product characteristics | The reseller cannot change the type of the product and the values of product type's characteristics | |
Purchase Price, billing cycles |
| |
Sell Price, volume discounts, Price protection option, upfront billing option, Billing day, free period option, number of decimal |
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Trial Options | The reseller cannot change the trial options as defined by the distributor per product. | |
Extra currencies | he reseller can activate any currencies he wishes for the copied products and add-ons. | |
Product Groups | ||
Add products to product groups | The reseller cannot add any new product to product groups that where copied from root organization | |
Remove products from product groups | The reseller cannot remove any products from the product group | |
Definition of terms of Use | During initialization we copy the terms of use for each product as defined from the distributor, but the reseller can change them. | |
Management of Storefront settings | All the storefront settings that where copied from the root organization can be changed by the reseller. The reseller can decide whether to publish or not this product group to Storefront, to update the copied marketing material (overview, features list, description), to categorize it as featured or new product group etc. | |
Product group description, product type, "include all products" option |
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Category, industry |
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