13. Upgrading or Cancelling Reseller Plans

Owned by Oleg Melnykov (Deactivated)
Last updated: Oct 29, 2024 by Niki Rousaki
3 min read

This page contains short guides showing how to upgrade or cancel your subscription as a reseller via your Storefront.

The interworks.cloud platform provides an easy and intuitive way to upgrade to the Free or Standard plan.

Upgrade from Basic to Free or Standard

To upgrade from the Basic Plan to the Free or Standard Plan in the storefront:

  1. Select the Storefront icon to go to the Reseller Plans product page.

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  1. Here, you may select one of the two plans and add it to your basket.

  2. Specify the Storefront Alias during the checkout process and proceed to checkout.

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Resellers who have a Standard Plan may have their own Storefront URL;

For example, if the reseller’s alias is techsolutions and the distributor’s Storefront URL is cloud.disti.com, then the Standard Edition reseller’s Storefront URL will be cloud.disti.com/techsolutions

  1. The order is executed and the Subscription is created automatically. The reseller will receive an email to login to their Customer Portal where they may customize it.

Upgrade from Free to Standard

In the Storefront, you may simply go to the Reseller Plans product page by selecting the Storefront icon, add the Standard plan product to your basket, and proceed to checkout.

When you have upgraded to the Standard Edition, you will receive a notification email containing your storefront URL. You will then be able to log into the Storefront by using the same credentials used to access the Distributor’s Storefront.

Cancel the Subscription

Cancel the subscription in the Storefront by going to your Subscription, and selecting I WANT TO… → Cancel the subscription.

This can also be done in the Subscriptions list by selecting Actions → Cancel the subscription.

Please note that cancelling either the Free or Standard Edition subscription reverts to the Basic Reseller plan.

Once the subscription is canceled, the Standard Reseller’s Storefront URL will no longer be accessible. The URL will display the login page, but neither the Standard Reseller nor the sub-customers will be able to log in.

The Storefront data, such as markups, special prices for products or customers, aliases, storefront settings settings, and notification settings, are retained in the database temporarily.

During the period when the subscription is in 'Pending Cancellation' status, you may continue to use the services of the Standard Reseller Edition until the subscription is canceled.

To reuse the services of the Standard Reseller, create a new subscription from the beginning, either with the Standard or Free product.