Unbranded Training Docs

This page contains a list of white-label training documents which you can use for the purpose of onboarding your resellers.

Document

Description

Document

Description

 

This document contains a video library with tutorial videos for the Standard Reseller edition.

 

Resellers with their own Customer Portal can easily adjust the General Settings of their Storefront according to their preference in terms of company name, URL, language etc., before proceeding to the customization of their brand identity.

 

One of the most important benefits for resellers at the Free/ Standard plan is that they obtain their own Storefront, which can be fully customized according to their branding guidelines. In fact, once upgraded, resellers will receive a notification with their Storefront's URL into which they can log using the credentials previously provided by their Distributor.

 

Automated notifications are essential for communicating with your clients to update them on any developments with their accounts, subscriptions or orders. This document contains information on how to configure your email settings to send notifications, as well as how to customize notification content and style.

 

When upgraded to the Free or Standard Plan, Resellers are provided with a powerful Storefront, which allows them to add, manage and sell the products their Distributors have made available to them. This section explains how Free/ Standard Resellers can make the most out of their Catalog functionalities to optimize their offering.

 

Effective customer management helps businesses build a relationship with their customers which builds loyalty, contributing to the active revenue stream. The Free/Standard Plans for Resellers offers an integrated set of customer management functionalities, which allow resellers to maintain stable relationships with their clientele.

 

Resellers have full control over order management and approval with the Free/ Standard Plan. The Order Approval toggle for each account, the ability for end customers to place and manage their order, and the visibility over all orders offered by the Reseller Dashboard ensure that both Standard Edition resellers and end customers enjoy a seamless ordering experience with full budgetary control.

 

This document contains information on special prices for the Free/Standard Reseller plans. Instructions for setting, viewing and managing special prices can be found here.

 

This document contains information on the Customer Charges feature for the Resellers in the Standard Plan. Instructions for viewing and managing invoices containing Customer Charges can be found here, along with case examples.

 

Resellers at the Free/Standard Plan can obtain access to an API that has been designed specifically for them, providing access to the details of their end customers, the products they can reseller, as well as the invoices generated by their distributor. This document explains how a Distributor can activate the API for their resellers and how the latter can use it.

 

Resellers can allow end-customers to easily register on the Storefront. Account creation and activation is a common and easy-to-follow procedure.

 

In this document, we analyze the feature of Two Factor Authentication (2FA) mechanism along with its functionality and the way you can enable it in your Standard Reseller Storefront.

 

This document contains short guides showing how to upgrade or cancel your subscription as a reseller via your Storefront.

The interworks.cloud platform provides an easy and intuitive way to upgrade to the Free or Standard plan.