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Applying Office 365 Updates

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The products that a Country tenant can offer are the products that are included in the price list assigned from the root environment. The changes on the product catalog (prices update, addition of new products etc.) are propagated to a Country tenant BSS with the following process.

Update Country Tenant

First a price-list must be created on the root environment that includes all products. The products must be directly attached to the price-list and not through price groups.

From the root, a user can control when the changes in the product catalog will be propagated to a Country tenant , by running the Update Tenant Reseller action that is available in price-list details page:

  1. Locate the Country tenant price-list
  2. Open the price-list details page
  3. Select Products tab
  4. Select the action Update Tenant Reseller and in the pop-up select which resellers you want to update

Update Actions

The following changes will be applied to reseller's BSS too:

  1. New products / add-ons: Any new products / add-ons added in reseller's pricelist will be copied in his BSS as described in Product Catalogue Initialization page. 
  2. Change of pricelist price. If the price of a product changes in reseller's pricelist, the purchase price of the product in reseller's BSS will be updated.
  3. Activation of a new billing cycle. If a new unit (e.g. annually) has been added in reseller's pricelist,  reseller's product will be updated with the new unit and the corresponding pricing info. If the unit is not active in eseller's BSS , it will be activated also.
  4. Removal of a billing cycle.If a product is no longer available for a specific unit (e.g. annually) in reseller's pricelist, it will be removed from the product in reseller's BSS too.
  5. Activation / de-activation of a product. The product is also activated / de-activated in reseller's BSS.
  6. New upgrade/downgrade/required/cross relation between two products already present in reseller's BSS: This relation is copied in reseller's BSS too.
  7. Changes in product groups. The following changes will be applied to reseller's BSS too:
    1. one or more products in pricelist belong now to a new product group.  The new group will be created in reseller's BSS and the corresponding marketing material will also be copied.
    2. A new product was added to an existing product group. 
    3. A product was removed from a product group.
    4. A product was moved from product group A to product group B.
    5. A existing product group is no longer related with any product from reseller's pricelist. It will be removed from reseller's BSS.
  8. Update of product type options. Any change occurs to any of the following product type options, it will be applied to the correspondent product type in reseller's BSS:
    1. Automatic execution of add-ons cancellation requests
    2. Automatic execution of subscription cancellation requests
    3. Automatic execution of downgrade requests
    4. Quantity Limit
    5. Maintain one active subscription per product





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