This section contain information about the Training Sessions that are part of Customer Success on-boarding process for platform customers. You can find information about the topics covered on each basic training session, along with useful links to our knowledge base and task-lists to help steer the project to a successful path. A successful session should cover all basic topics and it must also be used to point out the topics where the customer must make a business decision. Additionally, we complement the training session with material from interworks.cloud Knowledge Base, that contain details for the respective operations covered during the session.
Administration & Re-branding
This page is dedicated to presenting the Platform and discussing several administration options that define the global behavior of the system. Also, it provides information about enabling your Storefront, along with other available system re-branding options.
Basic Partner Activating O365
Ordering & Billing
Scope: At this session, we cover all aspects of Ordering & Billing through the platform, and conduct several scenarios to provide a deeper understanding of the way the platform handles billing. Also, we go through the Microsoft billing model and how it can be reflected through the platform.