In order to check automated payment operations, IwCP contains the 'Transaction Log' facility where an administrator can seek details about concluded payments. The log will reference all events and, in case of errors, provide further information that can be used to investigate and rectify potential issues. The accuracy of the reporting is subject to the error handling implementation of each Payment Gateway (e.g. Paymill 'webhooks')
Accesing the Transaction Log
The 'Transaction Log' can be accesed by an administrator user, using the following steps:
- Navigate to Setup > Administration > System Options > Payments Transactions Log
- You can use the filtering facility to locate transactios according to type and date parameters.
- In case or erroneous transactions, you can reference more details by clicking on th 'Date' column of each record.
