Page Comparison

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Billing agent

Subscription Manager

Buyer

Cloud administrator

View and Search the product catalog

✔

✔

✔

✔

Access to Dashboard widgets

✔

✔

✔

❌

Place a new order

Check next paragraph under which conditions a user with only the Buyer role can complete the checkout process. 

❌

❌

✔

❌

Request for trial

❌

❌

✔

❌

Express interest in a product (tell me more action)

❌

❌

✔

❌

Access to the “My Workspace” section for managing services

❌

❌

❌

✔

Submit a support ticket

✔

✔

✔

✔

Manage my user details (name, email, localization options, and password reset)

✔

✔

✔

✔

Manage Company Information

• Update Billing Address (in My Profile and Billing Information step of the checkout process)

• Update Billing Contact

• Update Company extra details (published in My Profile section)

✔

❌

❌

❌

Access to Vendor related sections in My Profile (e.g., update of reseller’s MPND)

❌

✔

❌

❌

View Invoices - Access to invoice details. Export and print invoices

✔

✔

✔

❌

Make Payments - Pay an invoice or make a payment for increasing the available credit.

✔

❌

❌

❌

Add a new credit card during checkout.

✔

❌

❌

❌

View Orders - Access to order details. Export orders

✔

✔

✔

❌

View Subscriptions

• Access to subscriptions lists

• Access to the details of a subscription and its purchase history

• Access to consumption details for pay-per-use subscriptions

✔

✔

✔

❌

Manage Subscriptions

• Purchase extra licenses or cancel licenses

• Add add-ons. Purchase extra licenses for the add-ons.

• Cancel actions - Cancel the subscription or an add-on

❌

✔

❌

❌

Create budget alerts for pay-per-use subscriptions

✔

✔

❌

❌

View Assets

• Access to assets lists

• Access to the details of an asset

✔

✔

✔

❌

Manage Assets

❌

✔

❌

❌