4. Managing Users for Microsoft Office 365
The Microsoft Office suite is one of the most popular productivity products, preferred by thousands of resellers and end customers worldwide. As such, it is often subject to multiple changes (increase or decrease of licenses, purchase of extra add-ons etc. For this reason, it can become time-consuming and costly for resellers to support their customer and switch between platforms for some user-management tasks while at the same time keeping track of those platforms. The Standard Edition for Resellers addresses this challenge with the management of Office 365 end users from the workspace section of the reseller’s Storefront admin environment.
End customers can use the Office 365 User Management capability of their reseller’s Storefront for creating end-users in their Active Directory. Our implementation is fully synchronized with Microsoft 365 admin center, meaning that any user created in the Microsoft admin center can be managed from our platform and vice versa.
Creating a User
To create a new user, the customer just needs to log in to Storefront, and navigate to “My Workspace”. Locate the “Microsoft Cloud Services” section and select “Setup”.
The system pulls up the Users section, as seen below:
For detailed information on the contents of this page and for the rest of the steps for creating a new user, please refer to https://interworkscloud.atlassian.net/wiki/spaces/ICPD/pages/204111951/Creating+a+User#Creating-an-Office-365-User
Managing and Monitoring Users & Licenses
End customers can use the Office 365 User Management capability of Storefront for assigning and de-assigning licenses to their end-users, as well as for monitoring those licenses. Specifically:
For editing information or the role of an existing user, please refer to https://interworkscloud.atlassian.net/wiki/spaces/ICPD/pages/204112143/Managing+Monitoring+Users+Licenses#Editing-Information-and-Role-for-an-Existing-User
For managing the licenses foran existing user, plese refer to https://interworkscloud.atlassian.net/wiki/spaces/ICPD/pages/204112143/Managing+Monitoring+Users+Licenses#Managing-Licenses-for-an-Existing-User
Finally, for monitoring licenses, please take a look at