3.19.0 Release

Date: 20 Jun 2018

Invoicing a Customer in his Local Currency (Transaction Currency)

From this release interworks.cloud platform supports to bill your customers in their local currency by generating their invoice in this currency using the exchange rate you have defined. This is accomplished by defined two currencies per customer: the account base currency, which is the primary currency and what we supported up to now, and the transaction currency that is used for converting all invoices from the account currency to the transaction currency using the exchange rate you have defined between these two currencies. When you define for a customer a transaction currency, the system keeps all invoices in both currencies.

The system uses the transaction currency for:

Converting all customer invoices to his transaction currency using the exchange rate on invoice date.
Accepting credit card payments on transaction currency.

The system will continue to use the account base currency for:

Calculating customer's balance. All financial entities (debit invoices, credit invoices, payments and refunds) are kept in account currency and are used for the calculation of customer's balance
Calculating customer's financial info like available credit, overdue payments, annual subscriptions amount, lifetime subscriptions amount and monthly run rate.
Displaying product prices in the Marketplace.
Subscriptions amount. All customer subscriptions are kept in account base currency.
Customer's offers and orders.

For more details, please check Invoicing in Local Currency (Transaction Currency)

Upgrading a Lite Reseller to Tenant Reseller

In this release we have implemented the upgrade process for a lite reseller. The upgrade process includes 4 easy steps: creation of the tenant reseller, copy of his customers, his subscriptions and finally the activation of the backordering process.

For more details, please check Upgrading a Lite Reseller to Tenant Reseller

Billing Info of Existing MS Partner Center Tenant

A major improvement is available for the Microsoft CSP automation, concerning the on-boarding process of an existing partner center tenant onto Cloud Platform. A big issue was that, when tenants that had missing or invalid billing information on the Microsoft applications, were moved under the CSP channel, there were synchronisation issues. On this version, the system will apply the billing address that is collected during ordering, on the Bill-to-Info details of the tenant in partner center, even for existing tenants. Especially for CSP Indirect Partners, make sure you follow the instructions here

Integration with Microsoft Azure Pack

Windows Azure Pack is a collection of Microsoft Azure Technologies that enables you to run Azure services inside your own environment and gives the opportunity to your customers to build and deploy cloud-based applications the cost-effective way. interworks.cloud Azure Pack connector enables you to fully automate the ordering and the provisioning of your IaaS offerings by offering to your customers an experience similar to Microsoft Azure.

Asking Consent for Using Contact Personal Data

We continue to improve the regulatory compliance component of the platform, introducing a feature for explicitly asking storefront users to provide their consent for using their personal data (i.e. in marketing campaigns etc.). The new feature includes the way to edit the message that will be displayed to the storefront customer, to edit the privacy policy clauses, to manage the status of the consent for new and existing customers, and also the logging mechanism to access past consent events.

For more details please check Ask for Customers Consent for the Usage of their Personal Data

Storefront Cookies Management

In this release we implemented the first version of our cookies management. Any new visitor is now informed for the existence of non-persistent cookies that are essential for the normal functionality of the site.

Log for Registration Page Terms of Use Acceptance

The customer acceptance of the site 'Terms of Use' during registration, is now being registered in the system. System administrators can access the respective logs and even export them through this extension of the Cloud Platform logging mechanism.

For more details please check Log Records

Improvements for Tenant Reseller / Country Tenant Update Process

We have further improved the tenant catalogue update process by implementing the following gaps:

Products deactivated in root organization are now deactivated in tenant organization too.
Any new product groups are now copied to the tenant organization during the update process. The product groups are copied along with their marketing material.
Any changes between your products and your product groups (addition of a new product to a group, move of a product to a different group etc.) are pushed to your tenant organizations too.
The trial options you have defined in your products are copied also to your tenant organizations.

Improvements on Office 365 Migration Tool

On this version, we have made several improvements to our O365 migration tool (fast track on-boarding tool for existing partner center tenants!).

Now, the migration process will support all Microsoft billing scenarios, a fact which in relation to the extensive billing module of the platform, provides even better flexibility to the CSP for keeping track the charges for their Office 365 transactions.

For more details please check here: /wiki/spaces/ICPD/pages/4663095

Storefront Single-Sign-On Mechanism available now for the Tenant Organizations

We improved our SSO mechanism to work in multi-tenant mode and to be able to be activated for your tenant organizations (both for country and reseller tenants) too.

Azure Calculator Re-branding

The Azure Calculator component, under the Microsoft Azure Service at the Storefront, is now subject to the same configuration rules that are used for the Storefront re-branding

Syncing an Existing Microsoft Tenant using his Primary Domain

On this version, we improved the way you can synchronize an account from BSS with an existing Microsoft tenant. If your tenant has a primary domain different from his onmicrosoft.com domain, you can now enter his primary domain in "domain prefix" field and the system will synchronise it with your account.

Price Protection Improvements

Another feature that was improved this version is Price Protection for MS subscriptions. Some changes are the following:

The system will support only one subscription under price protection and one under user defined discount for the same customer/product. That means, that if a customer has an existing subscription under price protection, then they can have only a second subscription having a user based discount for the same product.
For subscriptions under price protection, you can now enter a user-defined discount.

Panda Service Manager Technical Improvement

Keeping in line with the continuous technical modernisation of the platform, the service manager for Panda Services has undergone a major technical re-vamp at this version. Technical and architectural improvements may not be immediately apparent at the user level, but they are a major reason your Cloud Platform supports your business requirements with efficiency and effectiveness!

QuickBooks Connector

Supported versions: Any version of Quickbooks on Quickbooks.com

Supported Synchronization Options: Accounts, Contact, Products, Invoices, Orders, Payments

In this release we implemented the connector with QuickBooks using our integration framework. We support the following Push (sending data to zendesk) and Pull (getting data from zendesk) methods.

	Push			Pull
	Create	Update	Delete	Create	Update
Account
Contact
Invoices
Orders
Products
Payments

For more details, please check Quickbooks Connector

ConnectWise Connector

Supported versions: Any version of ConnectWise Manage on ConnectWise.com