The ordering process for an odix product is similar to the process of any other cloud application. The customer can select only the odix paid product you have published in your Storefront and add it in his basket. |
Odix Ordering Rule The ordering rule for odix subscriptions does not allow more than one active subscription per customer if an active subscription already exists. As a result, although you are not able to have a second active subscription with the same odix product, you can certainly increase the current active subscription's quantity. |
When the Storefront users log into the Storefront, they can purchase the odix product by adding it to their basket. The odix product may be available for purchase either under a specific category or not.
By clicking on the product's name, the Storefront users are redirected to the product's overview page.
By selecting the "Add to Basket" button, Storefront users will be redirected to the My Basket page which is the first step of the checkout.
Here, they can review the Total payable amount, and define a friendly name for the product they are about to order.
Then, in the case of resellers, they must choose to either order for themselves or for their end-customer (by choosing an existing one or creating a new one), for whom the order is created, and proceed by clicking on the "Checkout" button.
Otherwise, in the case of direct customers, they can just proceed with the order by clicking on the "Checkout" button.
After the Second Step of the ordering process and depending on who will be the customer that this order is placed for (direct customer, reseller, or end-customer of a reseller) there are three scenarios that require your attention:
Please note that the Tenant ID field is required only once during the first order, and accepts only the classic UUID form.
The Tenant ID is how the odix systems will know to which Microsoft tenant account the service must be provided.
The order will be completed after all the Ordering steps are passed.
Upon the final Checkout, the following process will be executed:
Your customers or your reseller can order extra licenses using the "Buy Licenses" action that is available on the details page of an odix subscription in Storefront. For more details, please check Buying Extra Licenses from Subscriptions Details Page.
Before any order can be placed from BSS for an automatically provisioned service, the BSS account of the direct customer or the reseller's end-customer must be synchronized with the provisioning platform.
To synchronize an account for odix Services, you must proceed with the following steps:
An account manager can purchase an odix product on behalf of his customers by placing an order directly from BSS. The ordering process is exactly the same as for the rest of the cloud applications.
Upon creation of the order, the account manager must execute the order for the system to: