The Product Group feature is actually a way to group products of the same product type for presentation purposes. This is useful when we want to have a common presentation layer of a service at Storefront (i.e. various editions of a software) which will also include a list of the product characteristics of each edition of the software (i.e. the products "Office 365 Business Essentials", "Office 365 Business Premium" are related with the "Office 365 Business" product group). Thus, it makes for a more economical way to manage different 'flavors' of the same software in terms of marketing preparation, but also offers a more clear way of depicting the offering selection to the customer! Let's see how to create Product Groups:
Add a Product Group in BSS
Navigate to Billing > Products. On the actions bar, hover mouse over the 'Add' option and select 'Add Product Group'
Now you need to fill in the required fields:
Description: The name of the product group that will also be displayed at the Storefront
Category: The Storefront category under which the product group will be displayed. Note that: The system will use the category of the product group to show the service on the respective class level at the Storefront, regardless of the categorization of the individual products, that belong to the product group.
Industry: The customer industry where this product is focused. Note that: If a product is part of a product group, then the "Industries" field is disabled because it inherits the values of the product group.
Product Type: The product type we want to use for the product group. Selecting a product type means that all the products that will be added on the product group will belong to this product type and inherit any characteristics / automations.
Include all Products: Check this if you want all the products of the selected product type to belong to this product group.