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This page contains information on the Price Protection feature. What it is, how it works, how to use it, and how to view the relevant reports.

What is Price Protection?

Price Protection can only be used with Microsoft products. It ensures that the price of a subscription stays constant despite any changes in the price of the product. This also applies to changes in the subscription quantity.

Price Protection can be applied per currency and per billing cycle. This means that a product can have a different protection term for a monthly subscription in USD, and an annual subscription in EUR.

Enabling Price Protection

Enable Price Protection in product view. In the BSS, go to BillingProducts, select the product and then select Edit Recurring Charges.

Select the currency for which to apply price protection and specify the term. The amount entered is in months.

Please note that the functionality to apply price protection via the product importer has been temporarily removed.

 

Reporting

The selected term for the product can also be displayed in the BSS reports.

Go to Reports, and in Step 2: Report Columns, enable Term (Months) to include price protection information in the report.

The report shows the specified term for all units and currencies.

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