Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.


Excerpt
When an asset (a Software Subscription or an Azure Reservation) is created in reseller's BSS , it is copied automatically to distributor BSS. if this is the first "paid" record for reseller's end customer, we first copy the customer in distributor BSS before proceeding with asset creation.

Creation of Asset Record in Distributor BSS


There will always be an one-to-one relation between the subscriptions assets in distributor and reseller BSSs. The subscription asset we create in distributor BSS will have the following values:

  • Name: The Name of the subscription will be "End Customer Name - Product Name"
  • Customer (): The end customer 
  • Billing To ()The tenant reseller
  • Activation date and Start date Purchase Date (). They are It is copied from reseller's BSS
  • Status. If the start date is in the future, subscription's status will be inactive, otherwise it will be active.Product, Billing Cycle, Quantity and Subscription characteristics , Renew Automatically option   It is copied from reseller's BSS
  • Product, Quantity, Asset characteristics ()They are copied from reseller's BSS
    exception: the "subscription" field from the Azure Reservation asset is not copied in distributor's BSS
  • Provisioning sync status (): It will be updated from reseller's BSS and the "retry" action is not available.
  • Responsible User and Sharing rule. We set the options that have been defined for the account entity in "Use of API Options" section in setup area.
  • Subscription Asset billing options: The subscription asset is billed using reseller's default pricelist or product's unit price if no pricelist found. No billing info is copied from reseller's BSS.Related Add-ons. When an add-on is added in a subscription, this add-on must be added and in distributor’s BSS. Analogous with the subscription, this add-on will get it's price from reseller’s price list, the distributor will not be able to change quantity or cancel it. He will be able only to edit and change billing options except of course the unit (billing cycle).

For the distributor to easily understand that a subscription an asset has been copied in his BSS from reseller's BSS, we display a ribbon with the note: “This subscription asset is managed by <RESELLER NAME> Tenant Reseller

Image Removed

Ui text box
sizemedium
typenote

What about trial subscriptions?

We don't copy any trial subscriptions from reseller's BSS to distributor BSS.  But when a trial is upgraded to a paid subscription, then we treat this subscription as a new one and we copy it to distributor BSS

Subscription Update

When a subscription is updated in reseller’s BSS, the following actions will be applied in distributor's BSS. These changes happen simultaneously in both BSSs.

  • The subscription is cancelled / deleted / suspended
  • The subscription's Renew Automatically option is changed. 
  • The Subscriptions characteristics change. 
  • The quantity of the subscription changes. We'll update the quantity of the subscription in distributor's BSS with the same effective date.
  • The subscription is upgraded. The upgrade action might create and a second subscription (if we have partial upgrade) or updates the subscription product and create and a renewal entry (when we have total upgrade). All these actions (creation of a new subscription, quantity change) are also applied to distributor's BSS.
  • The subscription is downgraded. The same philosophy as for upgrades
  • The unit of the subscription changes. We update also the subscription in distributor's BSS following the option the reseller defined (e.g whether the change will be applied for the current billing cycle or for the next billing cycle)
  • The subscription is set to inactive. An existing subscription can be set inactive if it hasn't been setup to be renewed automatically.  In this case, the subscription in reseller's BSS will be set to inactive once the Billing Service runs the day that its billing cycle has ended. This day might be different for the tenant reseller and the distributor since the synced subscriptions do not necessarily  have the same end date (because of potential differences between the billing day of the end customer in reseller's BSS and the reseller in distributor's BSS).
  • The subscription is re-activated.

For each of these actions, a history record will be added in subscription details page in distributor's BSS

Ui text boxsize

mediumtypeinfo

Management of Azure subscriptions

Any Azure subscriptions created in reseller's BSS will be copied also in distributor's BSS. Each time the Azure Service runs and updates usages on the Azure subscription in reseller's BSS, it will also update the subscription's usage records in distributor BSS.

The invoicing of the subscription will be done by collecting the invoice items from Microsoft Billing API and by applying the pricing rule the distributor has defined for the reseller.

What Actions are

not

Allowed to Distributor


Below is a list of actions that the distributor is not allowed to execute:

  • Delete Subscription
  • Activate / Cancel / Suspend / Renew subscription
  • Add add-on or change subscription quantity.
  • Upgrade / Downgrade the subscription
  • Generate Invocies
  • Relate activities and emails

What Actions are Allowed to Distributor

Below is a list of action that the distributor is allowed to execute:

  • Edit SubscriptionAsset. The distributor can edit the copied subscription asset but he cannot change any locked field. What he can do is to set values for any extra custom fields he may have setup for the account asset entity, change the responsible user etc, or  the "Bill to Contact" and the type of the subscription.Edit Pricing Info. The distributor can execute this action and he can change everything apart the unit that is locked and is updated from reseller's BSS.





Table of Contents


Table of Contents
excludeTable of Contents