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G Suite Service Manager included in 3.23.0 Release. Check G Suite Google Workspace Integration for implementation details


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titleFAQ

Q: How will I import G Suite plans in my BSS?
A: The G Suite Plans will be imported in your BSS with the “Get Services Definition” action.

Q: Which options can

i

I synchronize from my BSS to my

exter

external...

A: You will follow a similar approach you are now using with other subscriptions. You will need to define the margin you want for your G Suite plans by adding only a single record in each of your pricelists.


Q: Will I be able to migrate my customers and their subscriptions from G Suite to BSS?

A: Yes, you will be able to migrate your customers and subscriptions from G Suite to BSS with the help of the importer tool.


Q: How can I publish the G Suite Products in my Storefront?

A: You just need to publish all G Suite Products in your Storefront from your BSS, through the specific G Suite Products (G Suite Products are according to available G Suite Plans)


Q: Will G-Suite add-ons be available in my Storefront too?

A: Yes, G Suite add-ons will be available in your Storefront for purchase. More specifically the Google Drive as well as the Google Vault will be available for the Basic subscription that is available on G Suite.


Q: What type of G Suite plans will be available?

A: Available G Suite plans will be Flexible plan and Annual Plan (yearly payment). Annual Plan (monthly payment) will be considered for delivery in the future.


Q: What type of G Suite editions will be available?

A: Available G Suite editions will be Basic, Business and Enterprise.


Q: Will I be able to manage all my Subscriptions?

A: Yes, you will be able to manage (and create) all subscriptions with the following actions:

  • Create a subscription
  • Update a subscription
  • Activate a subscription
  • Suspend a subscription
  • Cancel a subscription


Q: Will I be able to manage all Users?

A: Yes, you will be able to manage (and create) users with the following actions:

  • Get user list
  • Get user
  • Create user
  • Update user
  • Delete user
  • Disable user
  • Activate user


Q: Will i be able to Downgrade a subscription?

A: No, you won't be able to downgrade a subscription since there is no G Suite API currently available for such action.