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In cases where Kaspersky Labs allocate a different PIN for a transacting Reseller, the system has a tool that
undertakes to changechanges the PIN on the Reseller 'Sync Options'. The tool is called "Kaspersky administration" and is located under the BSS tools section.
Using The Tool
- In order to access the tool, navigate to BSS Setup > Tools > Kaspersky Administrator
- FIll in the respective fields. The available options are:
- Kaspersky Instance: The Kaspersky instance under which the Reseller is synchronized
- AccountID: The internal account ID for the Reseller (can be found by loading the Reseller on Office >Accounts on the browser address bar!).
- Reseller PIN: The new Reseller PIN
- Image Modified
- Click Update
Errors:
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