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The activation of the integration connector can be done from BSS Setup.For creating a new Zendesk instance you must navigate to BSS > Setup > System Options > Systems Setup and select the Activate action for the Zendesk connector. You will be asked to set a unique name for the new instance that will be created. |
You will then redirected to the "Edit Integration" page of the new instance where you must press Save for the creation to be completed.
The new instance is now available in the list of "Enabled Connectors". From this section, by selecting "Settings" you can configure your instance.
Defining your Installation URL and the Server Variables
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