Zendesk Connector
Supported versions: Any version on Zendesk.com Supported Synchronization Options: Contacts, Cases |
Zendesk API Settings
In order to use Integration Framework with Zendesk, an API key must be generated.Activating the Zendesk Connector
The activation of the integration connector can be done from BSS Setup.For creating a new Zendesk instance you must navigate to BSS > Setup > System Options > Systems Setup and select the Activate action for the Zendesk connector. You will be asked to set a unique name for the new instance that will be created.Zendesk Supported Push and Pull Methods
This page explains which are the Push and Pull methods supported by Zendesk connector. Push are the methods where interworks.cloud platform sends information to Zendesk and pull are the methods where we get information from Zendesk . For each method the data transformation schema is explained.
Push | Pull | ||||
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Create | Update | Delete | Create | Update | |
Contact | |||||
Cases |