Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Excerpt
For existing trial subscriptions, you can prolong the trial period to match customer needs and requirements. Check out how to do that!

 

Extending a Trial Subscription Period


  1. Locate the trial subscription. 
  2. Click the 'Extend Trial Period' option on the 'Shortcut' menu. 

    Ui text box
    sizemedium
    typeinfo

    Not all users can extend the trial period of a subscription

    In case this option is not available, your BSS user most probably doesn't have the appropriate user rights for the Billling > 'Allow Extend Trial' action! see the  Manage Users article for details on how to add the required access rights.

  3. On the popup screen select the extension parameters. You can either extend the subscription for the pre-defined trial period or you can select a new period by clicking the appropriate option.



  4. Click 'Extend'. That's it!

 



Table of Contents


Table of Contents
excludeTable of Contents

Related Info

Enable Product Trials

Create a Trial Subscription

Upgrade a Trial Subscription to Paid