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For existing trial subscriptions, you can prolong the trial period to match customer needs and requirements. Check out how to do that! |
Extending a Trial Subscription Period
- Locate the trial subscription.
Click the 'Extend Trial Period' option on the 'Shortcut' menu.
Ui text box size medium type info Not all users can extend the trial period of a subscription
In case this option is not available, your BSS user most probably doesn't have the appropriate user rights for the Billling > 'Allow Extend Trial' action! see the Manage Users article for details on how to add the required access rights.
- On the popup screen select the extension parameters. You can either extend the subscription for the pre-defined trial period or you can select a new period by clicking the appropriate option.
- Click 'Extend'. That's it!
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