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Create a Trial Subscription

Create a Trial Subscription

You may create a trial subscription in the BSS, either from the Subscriptions section, or for a specific product or account from the respective section.

Create a Trial Subscription


In the BSS, go to BillingSubscriptions and select Create Trial.

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Fill in the subscription information and select Save to create the subscription. Selecting Save & New allows you to create a new one immediately afterwards.

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Alternatively, from the Quick Create drop-down menu, under Billing you may select New Trial Subscription, which takes you to the New Trial Subscription section.

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A trial subscription cannot be created if the customer has already had a trial for the selected product, or if they have an active subscription (paid or trial) for the selected product.

More information about trial subscription rules here: Enable Product Trials

Create a Subscription from the Products or Accounts Section


To create a subscription for a specific product, in the BSS, go to BillingProducts, select a product and then, from the Shortcuts menu, select Add Trial Subscription.

 

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Alternatively, a subscription can be created directly for a specific account in the Accounts section. Go to OfficeAccounts, select an account, and then, from the Shortcuts menu, select Add Trial Subscription.

 

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Either of the two options will take you to the subscriptions section, with the product or account information already filled in, depending on which section you came from.

 

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