Acronis Cyber Protect Cloud for MSPs - New Service Manager

Our integration with the Acronis Cyber Protect Cloud allows  integration allows Acronis Cloud MSPs(CSPs) to efficiently sell, provision, manage and automatically bill their channel partners and customers through a single platform. Consequently, because Managed Service Providers have standing contracts with their Distributors for a specific Acronis Commitment Tier in order to utilize Acronis Services with specific prices, they are now able to reseller those Pay-Per-Use services through their own platform to their resellers and customers.
Our implementation is based on the consumption-based model. The Acronis Cyber Protect Cloud product is essentially a single pay-per-use (PPU) container product that is created automatically in BSS during the Get Services Definition process, and the properties of that container product provide CSPs MSPs with a variety of choices and variations based on the different storage locations or different combinations of storages storage into the same location. This container product is only available to direct customers, resellers and their end-customers from their CSPs.

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The customers or resellers of the Acronis MSPs will activate Acronis services directly from the Acronis portal and will monitor their consumption from MSP's Storefront. They will be billed at the beginning of each month for the consumption of the previous month.

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For more details, please check the Acronis Cyber Protect Cloud for CSPs page.

Cancellation Automation Based on Amount

We introduced in this release a new cancellation policy for defining up to which amount cancellation requests for subscriptions or add-ons, submitted by your customers, can be executed automatically. More specifically, you can now define a specific amount per product typea specific amount up to which the cancellation will be executed automatically, but above this amount your approval will be required above this amount.
This option is available when you select one of the automatic execution options that are available on the product type details page. if If you are selling to multiple currencies, the amount must be defined per currency.

For more details, please check the Copy of Defining the Cancellation Policy per Product Type page.

Improvement on the Storefront Single Logout Flow

With this release, the following erroneous scenario is fixed.

During a certain specific Storefront Single Logout scenario where the following conditions were met, a never-ending loop appeared which did not allow the Storefront users to log out.
Conditions:

• The anonymous access for the Storefront was disabled.

• The local login option for the Storefront was disabled.

• Only one external provider was available for logging into the Storefront.

Solution:

As part of the logout flow, users are redirected to the Storefront login screen where they can to choose the external identity provider to log in again.

For more information on how the Storefront Single Logout Flow functions, please check the https://interworkscloud.atlassian.net/wiki/spaces/ICPD/pages/365398184/Login+and+Registration+Flows#Single-Logout-Flow-OIDC page.

Improvement on the Translation Management Tool

With this improvement, the field called String ID that contained the IDs of the translations is deprecated since it is not unique and consequently, it is replaced with the new field called String Tag Name. This new field is indeed unique and remedies translation issues that the former String ID had. Please note that any exported Excel file containing the localizations has also undergone the same change where the column String ID has been replaced by the column String Tag Name.

For more details, please check the Language Pack Management page.

Updates on APIs

For information regarding the Unit Groups $filter, please check the Unit Groups ($filter) page.

Resolved Issues