In the Cloud BSS portal, you can change the pricing of an active asset for the current billing term. The options you can change are the asset’s price list/user-defined unit price/asset discount/billing cycle. The changes can be performed by selecting from the asset details page the action “Edit Pricing Info“.
The Edit Pricing Info action is currently available only for license-based assets, not for reserved instance assets.
Change the Pricing for the Current Billing Term
When you click on the Edit Pricing Info option, the system will apply the changes from the beginning of the current billing term.
Moreover, the following business rules will be applied:
If the customer changes the asset price, the system will get the following price:
The provided unit price of the product, not the price that the price list might have had at the beginning of the current billing term. (If the edit was done to the Unit Price field or the Discount percentage field, then the asset will change its price based on those prices with the label "User Priced" or "User Discount", respectively. Please note that the "User Priced" supersedes the "User Discount" option.)
Option Unavailability
You will not be able to change the pricing for the current billing term, :
If there are pending invoices.
If the asset is under promotion.
If the asset is trial.
The availability of the “Edit Pricing Info” button depends on the asset status and the provision sync status
Asset Status
Provisioning Sync Status = Successful
Provisioning Sync Status = Failed
Provisioning Sync Status = In Progress
Active
Edit pricing info = Enabled
Edit pricing info = Not displayed (hidden)
Edit pricing info = Not displayed (hidden)
Inactive
Edit pricing info = Enabled
Edit pricing info = Not displayed (hidden)
Edit pricing info = Not displayed (hidden)
Canceled
Edit pricing info = Disabled
Edit pricing info = Not displayed (hidden)
Edit pricing info = Not displayed (hidden)
In the (forbidding) scenarios, where the button is available but the option will be locked, and the following warning will be displayed:
For being able to proceed with editing the asset's pricing information, concerning only the case with the pending invoices, you need to generate manually the pending invoices first.
Conditional Instant Invoice Generation After Every "Edit Pricing Info" Action for the Current Billing Cycle
Whenever the Edit Pricing Info action is completed for the current billing term, a newinvoice will be generated automatically and instantly, only if the date of the action matches the account's billing day. This ensures that billing remains synchronized with real-time asset events.
After defining the changes, the BSS user has to click on the Save button for those changes to become effective immediately.
Historical Records After Editing Pricing Info of Assets
Whenever a BSS user edits and saves the pricing info of a license based asset, the proper log is recorded to the asset’s history. The effective date will always be the start date.