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Edit Asset's Pricing Info


In Cloud BSS, you can change the pricing of an active asset for the current billing cycle. The options you can change are the asset’s price list/user-defined unit price/asset discount/billing cycle. The changes can be performed by selecting from the asset details page the action “Edit Pricing Info“. Please note that different options and rules are applicable for different asset types (i.e., normal, price-protected, automatic pricing retrieval from external systems).

Change the Pricing for the Current Billing Cycle


When you click on the Edit Pricing Info option, the system will apply the changes from the beginning of the current billing cycle (e.g., from 1st day of the month).

Moreover, the following business rules will be applied:

  • If the customer changes the asset price, the system will get the following price(per case):
    • For a normal asset: the current price of the product, not the price that the price list might have had at the beginning of the current billing cycle. 
      (If the edit was done to the Unit Price field or the Discount percentage field, then the asset will change its price based on those prices with the label "User Priced" or "User Discount", respectively. Please note that the "User Priced" supersedes the "User Discount" option.)
    • For a price-protected subscription: the Price Protected price of the asset.

    • For an external pricing asset (without Price Protection): the saved price of the current billing cycle for the asset that was retrieved from the external pricing system.

  • If the customer wants to change the billing cycle:
    • Of the normal asset (whenever possible), they can only select a bigger period (e.g., to convert a monthly asset to a yearly one), he cannot apply for the current billing cycle for a smaller period.
    • Of a price-protected asset, they cannot alter either the Unit or the Billing Option, since these options are not allowed to be changed during the current billing cycle.
    • Of an asset that receives its pricing automatically from an external system, they cannot alter either the Unit or the Billing Option, since these options are not allowed to be changed during the current billing cycle.
  • For assets with installments, when changing the prices, all remaining installments will be recalculated and all future invoices will be issued based on the new prices. Invoices which have already been issued are unaffected.


Option Unavailability

You will not be able to change the pricing for the current billing cycle, :

  • If there are pending invoices for:
    • Changes in the asset quantity,
    • Changes in the add-ons quantity,
    • Upgrade or downgrade actions. 
  • If there has been a quantity update and the asset is not price protected (for assets with installments).
  • If the asset is under promotion.
  • If the asset is trial,


The availability of the “Edit Pricing Info” button depends on the asset status and the provision sync status

Asset StatusProvisioning Sync Status = SuccessfulProvisioning Sync Status = FailedProvisioning Sync Status = In Progress
ActiveEdit pricing info = Enabled Edit pricing info = Not displayed (hidden)Edit pricing info = Not displayed (hidden)
InactiveEdit pricing info = EnabledEdit pricing info = Not displayed (hidden)Edit pricing info = Not displayed (hidden)
Canceled Edit pricing info = Disabled Edit pricing info = Not displayed (hidden)Edit pricing info = Not displayed (hidden)

In the (forbidding) scenarios, the option will be locked, and the following warning will be displayed:

For being able to proceed with editing the asset's pricing information, concerning only the case with the pending invoices, you need to generate manually the pending invoices first. 

Conditional Instant Invoice Generation After Every "Edit Pricing Info" Action for the Current Billing Cycle

Whenever the Edit Pricing Info action is completed for the current billing cycle, a new invoice will be generated automatically and instantly, only if the date of the action matches the account's billing day. This ensures that billing remains synchronized with real-time asset events.

After defining the changes, the BSS user has to click on the Save button for those changes to become effective immediately after the renewal of the asset's billing cycle.



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