3.26.3 Release

Date:   

Installation: https://downloads.interworkscloud.net/patches/3.26.0/CloudPlatform.Patch.3.26.3.zip 
You must upgrade first to 3.26.0 using the interworks.cloud installer before applying this patch

Acronis Service Manager - Support for Trials

In this release we completed the support for Acronis trials. We automated the management of Acronis trials by allowing your customers and your resellers to get a trial for the Acronis Service.

For more details, please check /wiki/spaces/KASFD/pages/4664466.

Microsoft Dynamics 365 Customer Engagement Connector

Supported versions: Dynamics CRM 2016 v8.2 and above
Supported Synchronization Options:
Accounts, Contacts, Products, Invoices, Invoice Items, Orders, Order Items, Cases

In this release we implemented the connector with Microsoft Dynamics 365 CE using our integration framework. We support the following Push (sending data to Dynamics 365 CE) and Pull (getting data from Dynamics 365C CE) methods.


Push

Pull


Create

Update

Delete

Create

Update

Account


Contact


Product




Invoice




Invoice Items




Orders




Order Items




Cases


For more details, please check MS Dynamics 365 Customer Engagement Connector On-premise.

Azure Reservations - Use of Microsoft Price List Effective Date 

Microsoft's Azure RI CSP commercial pricelist sometimes may include more than one prices for the same Reserved Instance, but for different effective dates. For supporting this,  we now calculate the cost price of an RI by getting the price that is valid for the date the order was purchased.

We have introduced a new property that is called "Purchase Date (UTC)" where we keep RI purchase date and check it against the effective date we get for each price in Microsoft price list.

The "Reserved Instances Prices Importer" tool has been changed for matching also the effective date column.

Product Trials - All Trials are now Available for a Product Group

From this release, when you are presenting your plans in Storefront as part of a product group, the trial option will be enabled for all plans that support trials. We have also kept the default trial option that we have for the product groups, but now this option is for your customers or resellers to select the trial option from the list of the products.

For more details, please check Enabling the Trial Option for your Product Groups

Azure Reservations - Azure Databricks Offers

From this release we support the new reservation type "Azure Databricks". The ordering and provisioning process is similar with the reset reservation types.


For more details, please check Selecting the Reservation Type.

Microsoft Trials Improvements

In this release we improved our Microsoft trials mechanism and we now allow a customer or a reseller to purchase a Microsoft plan even if he has an inactive trial subscription for the same plan.

Retries for Failed Payments are not Applied for Payments entered by the Customer

The notification plan that you have activated in your BSS for retrying for failed credit card payments is now applied only for payments that were initiated from our Billing Service (i.e. for paying subscription renewals). We no longer retry to charge a credit card for a payment that a user entered manually from your Marketplace (for paying for example an unpaid invoice). For such failed payments it is the responsibility of your customer to try to complete the payment using a different card or trying again later.


On this page

Resolved Issues 

Issues resolved at 3.26.2

Key

Summary

EXL-7321Storefront rebranding options are lost
EXL-7196Wrong date formats at notifications
EXL-3493Product short description in Storefront is displayed in bigger font size when the annual unit is selected
EXL-7662Storefront v4 - Login logo image is not updated when you change it from setup
EXL-7687Storefront v4 - A contact is created when the reseller creates a new subcustomer during checkout
EXL-7690O365 Import Tool - Account import fails when the customer has a subscription for a product that is related in selected pricelist with the option"apply to basic unit'
EXL-6305Subscription list crashes when the invoices are not viewable in Storefront
EXL-3565JavaScript code  embedded in a Storefront configuration editor is stripped during content save.
EXL-7530Logo is not displayed in invoice printout pdf file
EXL-7512Multiple accounts are created during checkout process when the next button is pressed twice.
EXL-7822Storefront v4 - Invoice view crashes 
EXL-7803When the limit of the Office 365 business subscriptions has been reached an error message to be displayed when a subscription is created in BSS
EXL-7802For mutually exclusive products, the warning message that is displayed in basket page should direct the user the subscription details page.
EXL-7768Storefront v3 - When an anonymous user selects the try action from the details of the product group is not redirected to the login page.
EXL-7719Storefront v4 - The "Buy this Configuration" button should not be displayed in product details page when "Tell Me More" option is enabled
EXL-7659Storefront v4 - Header logo is updated only after cookie clearing
EXL-7696Storefront v4 - Error while upgrading a subscription to paid and adding addon simultaneously
EXL-7619API - Cost Price fields are wrong for credit invoices

Issues resolved at 3.26.3

Key

Summary

EXL-7723Storefront v4 - Error is raised when defining the MPN ID field on "Service Details" step
EXL-7908Storefront v4 - For configurable product with "Tell me more" option enabled, the pricing options should be hidden.
EXL-7926Storefront v4 - Add-on's short description is not displayed in product group details page.
EXL-7862Storefront v3 - Cross products are not displayed correctly in "You might find interesting" / "Customers also bought" section.
EXL-7883A BSS user cannot activate the price protection for a subscription although he has edit permissions via a users group.
EXL-7882The quantity change action for an add-on crashes from addons more page.
EXL-5941Storefront v4 - Sorting by relevance the search results crashes
EXL-7940Office 365 prices import tool slow reponse
EXL-7845Office 365 - Accounts with alias domain fail to synchronize
EXL-7715API method for creating a trial Office 365 subscription fails.
EXL-7774"Include all products" option should not be enabled in new product group form when there is already a group for the same product type.
EXL-7502Trial subscription was renewed instead of getting expired.
EXL-7329Subscription's failed sync status is not propagated from backordering mechanism to root organization.