The interworks.cloud platform launched the integration for seat-based Microsoft 365, Dynamics 365, Power Platform, and Windows 365 NCE offerings and released key-business and technical functionalities to ensure your CSP business continuity.
The most important featured offered by interworks.cloud platform
Unique Credit Risk Handling
With the limitation in the cancellation window, long commitment periods promoted and the pressure of being held financially responsible against Microsoft for all subscriptions bought, we really understand your headache! The interworks.cloud platform can lift the heaviest load off your business shoulders and assist you in minimizing the credit risk of your CSP business in the NCE, with multiple automation goodies:
a. The offered billing (payment) options can be available only to the resellers/customers you select.
b. You can offer the monthly billing plan with a selected additional charge to reflect your financial exposure costs.
c. Credit limit allowance, which is embedded in our platform, is the perfect way to limit and control the financial expenditures of your resellers/ customers.
d. Non-payment issues can be quickly identified through our platform, and you can set your own rules to automate the subscription suspension, without having to wait for your financial department’s notification or reports.
Product & Pricing automated updates
Update your product catalog instantly for primary & addon products for Microsoft 365, Office 365, Power Point and Windows 365 offerings for all the market countries you sell to.
Multi-dimensional dynamic pricing for all NCE offerings.
Enjoy a dynamic pricing automation for multiple market countries, multiple currencies, multiple qualifications, all term durations and billing plans, using one single catalog product!
Billing Frequency
Offer to the selected resellers or customers, based on your preferences, the NCE billing plans (upfront, monthly), to manage your risk and enjoy the automatic creation of the respective payment and billing plan. Your resellers or customers select the payment terms during purchase configuration. They can choose either to pay upfront or with monthly installments.
Automatic Promotional Pricing
Enjoy the benefits of our integration with Microsoft! The interworks.cloud platform discovers the promotion available, depending on the customer eligibility and order options, for any purchase is placed through the interworks.cloud platform, and automatically apply the promotional discount.
Automatic Provisioning & Billing
As always, interworks.cloud platform guarantees an effortless experience for you and your resellers and customers, making difficult tasks look easy! Enjoy automated NCE license provisioning and billing flows for all provisioning actions like creating a new subscription, changing, renewing cancelling, suspending and re-activating seat based licenses.
Billing automation & Subscriptions Health Check
Billing is the most crucial and most difficult part of automating your CSP business. Prorated calculations, numerous subscriptions billing cycles, payment options, mid-term changes, upgrades, price protection rules, cancellation refunds, suspensions, and all other subscription management actions, dynamically change the billing data and your automation platform should systemically support all the above scenarios. We are proud of the automated billing engine of our platform and the time it saves you! Invoices are issued automatically by our platform, are shared with the customer via email or your marketplace and can be paid by your resellers/customers on a self-serve mode through your marketplace using our established payment gateways.
Cancellation & Suspension Management
You as a CSP and your resellers or customers can view the cancellation window for every active subscription and cancel a subscription or specific number of seats within the 168 hours window. Suspension and re-activation is also supported by the interworks.cloud platform to reduce the risk of financial exposure for the CSP.
Prerequisite Control for NCE Addon NCE offerings
The interworks.cloud platform runs a prerequisite control every time an addon is purchased to check whether the customer is eligible to buy this specific addon.
Subscription Management features
Provide the valued autonomy to your resellers/ customers through your Marketplace to perform main subscription management functions or do it internally, through your Business Support System. Subscription management actions offered:
Increase/ Decrease of seats
Renewal Toggle on/off
Full/Partial Upgrade
Please see the table below for more info on Subscriptions Management Capabilities.
Migration Tool
Transition your Legacy subscriptions to NCE in an automatic way, with the Migration Tool, which is available for you and your resellers or customers. Select a Reseller or Customer, check their subscriptions eligibility to transition to the NCE, select the subscriptions you want to migrate, apply your transition options, and start the migration! As simple as that!
Perpetual Licenses in the NCE
Microsoft Perpetual Licenses are available for Government, Education, and Non-Profit Customers. Microsoft CSPs using interworks.cloud platform can automatically update their product catalog with Microsoft perpetual licenses of Government, Education, and Non-Profit qualification for all currencies and all market countries they sell to.
interworks.cloud commerce platform NCE subscription management features (OCT 2022 update)
