On certain occasions, the Microsoft Partner Center (MPC) integration with the platform needs to be reconfigured in order to handle connection issues that have to do with the synchronization of accounts. This takes place through the creation of a new Partner Center Web App that replaces the old app that is configured in your Cloud Platform. In this article you will find information on how to perform the required operations on the following applications: Cloud Platform BSS, Microsoft Partner Center and Microsoft Azure Portal
Setting up a New Web App
Follow the process below, to create a new Web App for your MPC:
- Sign into Partner Center with your primary admin account.
- From the Dashboard menu, select 'Account settings', then 'App Management'.
- You should see an 'Unregister' option for your existing web app.Click that.
- Then register a new app with default settings. The old App will not be deleted. You kind find instructions here
Configure the New App in your Cloud Platform
After you register the app you must configure it in the appropriate section of the platform, following these steps:
- Login at your Cloud Platform and Navigate to: BSS Setup > Administration > System Options > Applications Setup ? Microsoft Cloud Services 'Settings'
- Fill in the respective fields with the information of the new Web App and click 'Save and Close'.
Now, you will need to configure some properties of the new App in the following manner:
1. log in in your 'Azure portal', with your admin account,
2. locate app registrations (azure_permissions1.png)
3. select the new web app, locate its permissions (azure_permissions2) and add according to the screenshots (web_app_permissions1-6). You might need to add a new app under the web app.
In case you want us to do it, you will need to send us the password of the partner center global admin user.