Handling Web App Resets

On certain occasions, the Microsoft Partner Center (MPC) integration with the platform needs to be reconfigured in order to handle connection issues that have to do with the synchronization of accounts. This takes place through the creation of a new Partner Center Web App that replaces the old app that is configured in your Cloud Platform. In this article, you will find information on how to perform the required operations on the following applications: Cloud Platform BSS, Microsoft Partner Center and Microsoft Azure Portal

Setting up a New Web App

Follow the process below, to create a new Web App for your MPC: 

1. Sign in to Partner Center with your primary admin account.
2. From the Dashboard menu, select 'Account settings', then 'App Management'.
3. You should see an 'Unregister' option for your existing web app. Click that.
   
    
4. Then register a new app with default settings. The old App will not be deleted. You kind find instructions here
   
   

Configure the New App in your Cloud Platform

After you register the app you must configure it in the appropriate section of the platform, following these steps:

1. Login at your Cloud Platform and Navigate to: BSS Setup > Administration > System Options > Applications Setup ? Microsoft Cloud Services 'Settings'
   
   
   
   
2. Fill in the respective fields with the information of the new Web App and click 'Save and Close'. 
   
   

Configuring the New Web App on Azure Portal 

In order to fine-tune the permission rights of the new Web App, follow the next steps:

1. Log in in your 'Azure portal', with your CSP admin account 
2. Locate app registrations 
   
   
   
3. Select the new Web App and locate its permissions
   
   
   
   
   
   
4. Add the required permissions, according to the following screenshots. You might need to add new apps under the web app if one doesn't show on the dashboard
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5. As a last step, you will need to change a value of one Web App 'Manifest' property. Here's how to do that:
   1. From the App Registrations dashboard, locate the new Web App and click on it. On the 'Preview' dashboard, click the 'Manifest' option
      
      
      
   2. At the 'Edit manifest' screen, change the setting of the 'availableToOtherTenants' property to 'true' (default is 'false')
      
   3. Click 'Save'