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So, we move carefully and start releasing NCE functionalities, starting from mid-November. Our platform releases will be are phased during 2022 and will continue within 2022to 2023, along with the milestones set and new capabilities released by Microsoft for switching to NCECSPs in the New Commerce Experience. Core functionalities that are considered as business must have’s are highly prioritized.
Our roadmap
Our integration roadmap is depicted in the following pictures.
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Our interworks.cloud NCE Technical Preview Release will allow you to:
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RELEASED
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UNDER DEVELOPMENT
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PLANNED
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New feature/change
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Current experience
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New Commerce Experience
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interworks.cloud Technical Preview Release V1 & V2
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interworks.cloud integration V3
January 2022
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interworks.cloud NCE integration V4 February 2022
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interworks.cloud NCE integration V5 March-April 2022
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interworks.cloud NCE integration V6
May 2022
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interworks.cloud NCE integration V7
June-July 2022
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interworks.cloud NCE integration V8
Aug-Sept 2022
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with Microsoft NCE functionalities is fully operational with most of the features having been implemented by our Product and Engineering Teams. The remaining features are incorporated in our generic platform roadmap with the highest priority.
Please visit our platform roadmap to review what’s already launched and upcoming features! Please note that our roadmap is available to customers only and you can access it through your BSS upper right menu.
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The interworks.cloud platform NCE feature compliance
The integration of the interworks.cloud platform with Microsoft for the enablement of the Microsoft NCE allows you to:
Microsoft CSP Program | interworks.cloud NCE Compliance | ||||
New feature/change | Legacy CSP | New Commerce Experience | AVAILABLE | UNDER DEVELOPMENT | PLANNED |
Product availability | Microsoft 365, Dynamics 365 aimed at small and medium organizations | Microsoft 365, Dynamics 365, Power Platform, and Windows 365 aimed at small and medium organizations | Enrich your products portfolio by adding NCE |
offerings:
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Seat-based Commercial license type will be available, as per Microsoft’s availability
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| NCE Special Offers | Government Offers | |
Subscription term |
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| NCE seat-based products |
are available for purchase with:
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Billing Options | Upfront |
| NCE seat-based products can be billed |
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NCE software subscription products can be billed:
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Monthly or annually for annual subscriptions
Selection of monthly payment option on a customer level
For all subscriptions with flexible billing plans:
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Pricing | Pricing files included all 15 CSP currencies | The price list includes per market pricing for the products, SKUs and terms to purchase. This pricing is in the currency of the market where the partner is selling. To get the price lists, partners will need to select the market of the customer |
The pricing is in the currency of the market where the partner is selling to. Our first versions of NCE release will allow you to select one country for which you wish to launch NCE products.
For seat-based NCE offerings:
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For software subscription NCE offerings:
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Price list integration via API | Not available | Partner APIs provide online monthly pricing lists instead of partner processing lists manually |
Our platform will allow you to automatically update products and prices through APIs, so that you will no longer need to process lists manually and upload excel files!
Prices will be updated via an automated tool, upon your selection on market country and currency.
For seat-based offerings
For software subscription NCE offerings:
For the Perpetual Licenses
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Coterm a new or renewing subscription with an existing subscription | Not Available |
| Your Resellers or Customers are able to align a new commercial seat-based subscription end-date with an existing one’s end date.
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Suspend/resume subscriptions |
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are able to suspend and then resume an NCE subscription at any time through your BSS; Billing continues during suspension. |
Suspension will also become available through your Marketplace
As the first release of promotions support coming with V3, you will be able to see in each subscription, some extra fields to verify if a promotion is applied in MS, without having to check to the Partner Center.
So, the Promotion ID, the End Date and the Discount will be visible as information and you will be able to adjust the subscription's price (if you want to do so). Otherwise, your customer/ partner will not be able to see if a promotion is applied.
Promotions | Only the monthly billing plan is eligible for promotions | New commerce promotions will be implemented as a percentage off a given subscription (monthly, annual, or multi-year). These promotions will have varying discount amounts and durations. New commerce promotions will automatically be applied if the partner’s customer is eligible. |
Promos are not yet supported automatically by our platform technical release V1 and are currently under development for being released with the following versions. If a subscription is eligible for a promotion, then our system will not automatically adjust the price for now.
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Cancellation policy enforcement | Partner could suspend the annual subscriptions at any time without penalty or early termination fee. However, partner did not have the option to cancel the subscription immediately. | Cancellation for seat-based subscription in new commerce is limited to the first 7 days of any term, with full refund for the 1st day and prorated refund for day 2, 3, 4, 5,6 and 7. Same 7 days policy applies to cancellation of additional seats (support request required). |
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Cancellation of a subscription is available through Storefront
Cancellation Window is shown also in BSS
Cancellation window was extended to 168 hours / 7 days (it was 72 hours/ 3 days)
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Cancellation Window is shown in BSS and Storefront
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Trials |
| New commerce trial offer 25 licenses and lasts for 30 days. Trials can be converted to a paid subscription at any time during the trial and trials cannot be canceled. By default, auto-renew is turned on and trials will auto-renew to paid offers after 30 days. When converting from a trial to a new paid subscription, at minimum, all 25 seats need to be converted to the new paid subscription. Upon converting from a trial to a new or existing paid subscription, the 72-hour cancellation window opens up. This is when the partner can modify the number of seats, increasing or decreasing as needed. |
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With this feature, interworks.cloud platform supports the NCE Trials functionality through the Storefront component:
| Purchase a paid subscription during Trial | |
Billing Cycle | Varies on each partner’s CSP billing cycle. | Billing Cycle: The number of days that are in the monthly term billing depends on the purchase date and the month length Calendar Month: 1st to the end of month |
Changes will occur to Billing Cycle. Our platform will be fully aligned with Microsoft’s NCE subscription cycle, in order to match on subscription dates, support the narrow cancellation window and provide a better reconciliation experience.
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Add-ons sold separately from base offers | Add-ons are purchased only in conjunction with purchases of the add-ons’ base SKUs from the same partner and were not displayed in the CSP catalog or shopping-cart UI | Add-ons are listed in the catalog and shopping-cart UI along with base SKUs and can be purchased separately and independently. The customer must already have a prerequisite base subscription (which can have been purchased from any source) before buying the associated add-on. |
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| Add-ons and primary products will be interconnected into the platform so as to be promoted during purchase through an info panel | ||||
Mid-term Updates | Increase seats at anytime Decrease seats mid-term and at renewal |
| Midterm increase/ decrease of seats is available through BSS and Storefront
| Mid term Changes in Billing Cycle supported in upcoming versions | |
SKU upgrades | Full upgrade or greater at midterm |
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Immediate Full/ Partial Upgrade |
into a new subscription |
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Ability to schedule changes at subscription renewal | Not available | Partner can schedule different seat counts, SKU conversions, term-length renewal changes, renewals to different billing option. |
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| More Scheduled Changes available:
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Automatic seat assignment with full upgrade | Only available with SMB SKUs. | Seats can also be assigned automatically at upgrade with Enterprise-level SKUs. |
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Available based on Microsoft’s eligibility check | |||
Auto-renewal option | On as a default. Cannot be turned off | On as a default. Can be turned off |
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Available to toggle on/off through Storefront
Migration of Subscriptions from Legacy to NCE |
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O365 User Management | NCE O365 user licenses can be managed through the “My Workspace” Section in the Marketplace | ||||
GDAP Enablement / DAP deprecation | With Delegated Admin Privileges (DAP) most users of a CSP have wide access to perform administrative functions on behalf of their customers. That access does not auto-expire . Specific users can access all customer tenants by default with no partitioning according to employee, customer or workload. | GDAP is a security feature that provides partners with granular and time-bound access to their customers' workloads in production and sandbox environments. With GDAP, partners no longer have access to all customer tenants across Azure subscriptions through Admin agents by default | With the GDAP enablement feature, the CSPs using the interworks.cloud platform can define the GDAP Roles that they want to automatically request to any newly created/synced customer. In this way, they do not have to do it in the Microsoft Partner center each time, CSPs can automate their process and save valuable time! DAP is deprecated from November 1st 2023 | ||
Tenant Organizations |
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| Your tenant organizations will be able to work and manage NCE offerings and subscriptions, supporting all features provided to your parent account. |