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Microsoft Trials are available from release 3.24.12 |
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- Have your system updated about which O365 plans contain a trial period
- Enable the "Try Service" button in your marketplace in a simple way
- Offer to your resellers and customers, the capability to tryout try out and evaluate services
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Q: How can iI activate the trials option and in which services? Q: Do trials share the same SKU as the actual services-products? Q: Can iI choose to define the trial period? A: No. The trial period for all Office 365 products is pre-defined by Microsoft to 30-days. You can however upgrade to a paid plan whenever you want within the free trial period. Q: Will the system auto-generate new productproducts for trials? A: As mentioned earlier, the system will correlate the trial services with the actual paid services, hence will not generate any new product within BSS. Q: How can iI check which products have the trials option enabled? A: You can easily search which products have trial period by utilizing the search filter and more specifically with the "Trial Enabled" filter set to "Yes" Q: How can iI check which products have the trials option enabled? A: You can easily search which products have trial period by utilizing the search filter and more specifically with the "Trial Enabled" filter set to "Yes". Q: Can iI or my customers change the quantity of the Trials? A: Microsoft offers a fixed quantity for all trials. The number of seats offered is 25 and cannot be changed. Q: Does the process of purchasing trials differ from purchasing paid O365 services? A: Trials are free, which means that pricing information while purchasing, cannot exist. Apart from this minor detail, the purchasing experience is exactly similar to purchasing O365 services. Your customers will also need a domain prefix. Q: Will the system automatically upgrade a trial subscription to a paid subscription? A: No, the system will only upgrade to a paid subscription with a manual process from your reseller or customer. Q: Can any customer or reseller get more than one trial per customer per plan/service? A: No, a customer/reseller can only get one trial for the same Office 365 plan. Q: What if iI already am a paid customer? Can i tryoutI try out the same Office 365 plan i am already paying? A: No, you cannot tryouttry out a plan you already are paying. ui
Order Fulfillment for a Reseller
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