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Introduction

A Hosted Exchange 2016  Basic email account could be access buy any email client that supports POP or IMAP protocols. This knowledge base article will clarify the required steps, in order to have an Basic account accessible from Outlook


POP or IMAP Mailbox Setup


  1. Via Outlook, Select File > Add Account.

  2. On the pop window, enter the email address > select Advanced options >  then check the box for "Let me set up my account manually" and select Connect.
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  3. Select the mailbox account type (POP or IMAP).
  4. Populate the screen with all the needed settings. Enter  Enter the incoming and outgoing server settings and then select Next.

    Incoming mail server:mail.interworkscloud.net
    Outgoing mail server:mail.interworkscloud.net
    More Settings:Outgoing Server tab -> option "My outgoing server (SMTP) requires authentication" must be checked.

    Advanced tab -> option "This server requires an encrypted connection (SSL)" for Incoming server (POP3) must be
    checked 
    checked.

    Advanced tab -> type of encrypted connection must be set to TLS and port number for Outgoing server (SMTP) must be set to: 587


  5. Enter the account password and then select Connect.



Useful/Related Articles

Hosted Exchange 


Exchange 2016 Configured Limits 


Exchange 2016 Supported Clients 




Conclusion


Following the above steps, any user is able to bring the Hosted Exchange 2016 experience on his Outlook Client.

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For further support,

contact us at

support@interworks.cloud