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In the interworks.cloud platform, you can update the pricing of your Adobe VIP MP products by following the below guide.

Uploading the Adobe Base Prices to the Adobe Products in the Platform


The first step before creating or updating the Adobe products automatically to the platform, via the Get Services Definition process, is to add to the Adobe Service Manager their base prices by uploading the respective Adobe Excel File (Commercial, Education, Government) to the respective fields. To do this, one must download the Excel file that is issued to all the distributors of Adobe each month.

Downloading the Official Adobe Excel File Containing Products & Base Prices

Each distributor has his own set of SKUs & prices that he sells from Adobe, which can be found in the Excel spreadsheet file that can be downloaded from the "Adobe Partner Portal".
You have to log in with your credentials as a Distributor, and then you can download the Excel with the products and the prices from the indicated section:

The Excel file contains the distributor’s cost & sell base prices with no margin or markup included. 

Uploading the Adobe Price List File to the Adobe VIP MP Service Manager


After you have downloaded the Official Adobe Excel file (for commercial products), you must import it inside the COM Pricing File field of the platform's Adobe VIP MP Service Manager.

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You just have to click on the Browse (1) button and then locate and choose the Official Adobe Excel file from your computer system.

Make sure that the currencies inside the official Adobe Excel price list(s) you are uploading are also selected under the Products Selling Currencies field of the instance.

After importing the file, you have to click on the Save (2) button of the instance.

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To upload the official Adobe Excel price lists for Education and Government products, please follow the same guide outlined above. Instead, make sure to search for the specific price lists for Education and Government. Once you have located them, you can upload these official Adobe Excel price lists in the designated fields on the instance. You can also check this page concerning the EDU & GOV products and prices: https://interworkscloud.atlassian.net/wiki/spaces/ICPD/pages/1081933886/Adobe+Education+Government#Product-Pricing.

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Any applicable Adobe VIP MP volume discounts will be calculated automatically based on the latest uploaded official Adobe Excel pricing file.

Enabling Pricing Currency

The field, named Products Selling Currencies, is added to the instance of the Adobe service manager in which the BSS user who sets it up, needs to add one or more currencies with which they wish to sell the Adobe services. This currency is usually the currency that your distributor bills you with. The name of the currency is the code of the currency (i.e., for Euro → EUR).

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The Products Selling Currency field is directly related to the currency spreadsheet contained in the Pricing Excel file from Adobe.
Therefore, the Excel file with the official Adobe prices must have the same currency as the configured currency of the Products Selling Currencies field.
Adobe has a different Excel pricing file, depending on the distributor’s currency.

The distributor needs to download all files and create one Excel file containing as many Excel spreadsheets as the currencies they want to resell Adobe services. For example, if the Products Selling Currencies field has the currencies EUR and GBP, then the Excel file must have two spreadsheets named EUR and GBP, accordingly that each one contains the relevant prices.

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Country Tenants

During their creation, each country tenant is synchronized with Adobe having as parent account the root organization. As such, the country tenant is also able to resell by utilizing the root organization Pricing File via the predefined pricelist. Thus, during the creation of an order, subscription or invoice from the country tenant, the prices are retrieved from the Excel file that the BSS root organization has uploaded into the Adobe VIP MP instance.
In the case that country tenants create their own reseller account to resell the products to their end customers, this reseller account is synchronized with Adobe by having as parent account the root organization. Therefore, the end customer is synchronized with Adobe by having as a parent account the reseller, and all enjoy the prices stemming from the Pricing File analyzed previosuly.

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Tips Concerning the Handling of the Pricing Excel File by the System.

  • If more Excel files are found, the most recent one will be used.

  • If the BSS user fails to upload the most recent one, then the previous month’s prices will be utilized.

  • If some currencies are removed from the Excel file, they will not be considered, and no error will be displayed.

Updating the Adobe Products and Prices in the BSS Platform


The update of the Adobe products and prices occurs after the import of the Official Adobe Excel price list file and during the Get Services Definition process on the Adobe VIP MP Service Manager instance.

  • If prices change, the BSS add-on prices will be updated to reflect the new values. To do this, upload the latest official Adobe Excel file into the COM Pricing file field found within each Adobe VIP MP service manager instance. After uploading, save the instance and run the Get Services Definition process to complete the update.

  • If Adobe introduces new products, the Get Services Definition process will automatically create them since no match will be found with the existing BSS add-ons.

  • If discontinued products are introduced, the Get Services Definition process cannot handle that situation automatically. As a result, if a set of SKUs is no longer available in the Official Adobe Excel price list file, the Get Services Definition process will not automatically deactivate these add-ons (or add the Discontinued status) in BSS.
    You are responsible for cross-checking the previous Excel file with the new one to find any differences (regarding discontinued SKUs), and, accordingly, make the required manual changes in the BSS platform.

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