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Edit Asset's Pricing Info
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In the Cloud BSS portal, you can change the pricing of an active a purchased asset for the current re-billing cyclepurposes. The options you can change are the asset’s price list/user-defined unit price/asset discount/billing cycle. The changes can be performed by selecting from the asset details page the action “Edit Pricing Info“. Please note that different options and rules are applicable for different asset types (i.e., normal, price-protected, automatic pricing retrieval from external systems). |
After the pricing changes occur, two invoices are generated; one credit (for the old price) and one debit (for the new price). |
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The re-billing action of an asset via the Edit Pricing Info button is currently available only for Microsoft ESD and Microsoft Perpetual (license-based) assets, not for reserved instance assets. |
Change the Pricing of an Asset
When you click on the Edit Pricing Info option, the system will apply the changes from the beginning of the current billing cycle (e.g., from 1st day of the month).Image Removedimmediately.
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Moreover, the following business rules will be applied:
The customer
changescan change the asset price by selecting a price
, the system will get the following price(per case):For a normal asset: the current price of the product, not the price that the price list might have had at the beginning of the current billing cycle.(
list, or by providing either a new unit price or a discount. Specifically, :
- Price List: When a different Price List is selected, the asset will change its price based on the pricing of the selected Price List.
- Discount and/or Unit Price: For changes concerning the Unit Price field, the asset will change its price based on the new specified unit price. If the edit was done to the
Unit Price field or the Discount percentage field, then - Discount percentage field, this means that the discount percentage is based on the unit price and accordingly, the asset will change its price based on
those prices with the label "User Priced" or "User Discount", respectively. Please note that the "User Priced" supersedes the "User Discount" option.)For a price-protected asset: the Price Protected price of the asset.
For an external pricing asset (without Price Protection): the saved price of the current billing cycle for the asset that was retrieved from the external pricing system.
- If the customer wants to change the billing cycle:
- Of the normal asset (whenever possible), they can only select a bigger period (e.g., to convert a monthly asset to a yearly one), he cannot apply for the current billing cycle for a smaller period.
- Of a price-protected asset, they cannot alter either the Unit or the Billing Option, since these options are not allowed to be changed during the current billing cycle.
- Of an asset that receives its pricing automatically from an external system, they cannot alter either the Unit or the Billing Option, since these options are not allowed to be changed during the current billing cycle.
- For assets with installments, when changing the prices, all remaining installments will be recalculated and all future invoices will be issued based on the new prices. Invoices which have already been issued are unaffected.
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- the discount specified against the existing unit price.
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After defining the changes, the BSS user has to click on the Save button for those changes to become effective immediately.
Whenever the Edit Pricing Info action is completed for an asset, two new invoices will be generated automatically, one credit and one debit. The credit invoice will be for the full old price whereas the debit invoice will be for the full new price.
Example: A license-based asset was being billed with a Unit Price of 100 dollars. After the BSS user edited the pricing information of that asset by changing the Unit Price from 100 dollars to 95 dollars, the following invoices will be generated:
- One credit invoice for the full amount of 100 dollars.
- One debit invoice for the full amount of 95 dollars.
This ensures that billing remains synchronized with real-time asset events.
Edit Pricing Info - Option Unavailability
You will not be able to change the pricing for the current billing cycle, :
Ifof an asset, if there are pending invoices
for:- Changes in the asset quantity,
- Changes in the add-ons quantity,
- Upgrade or downgrade actions.
or if the asset is under promotion.
The availability of the “Edit Pricing Info” button depends on the asset status and the provision sync status:
Asset Status | Provisioning Sync Status = Successful | Provisioning Sync Status = Failed | Provisioning Sync Status = In Progress |
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Active |
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Inactive | Image Added | ||
Canceled |
In the (forbidding) scenarios,
the optionwhere the button is available but the actual action will be locked,
andthe following warning will be displayed:
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For being able to proceed with editing the asset's pricing information, concerning only the case with the pending invoices, you need to generate manually the pending invoices first.
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Conditional Instant Invoice Generation After Every "Edit Pricing Info" Action for the Current Billing Cycle Whenever the Edit Pricing Info action is completed for the current billing cycle, a new invoice will be generated automatically and instantly, only if the date of the action matches the account's billing day. This ensures that billing remains synchronized with real-time asset events. |
Historical Records After Editing Pricing Info of Assets
Whenever a BSS user edits and saves the pricing info of a license based asset, the proper log is recorded to the asset’s history. The effective date will always be the start date.
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